Address
Form of work
SalaryFriday 01 March 2024
Salary Range
£37,548 - £41,720
We support agile working - click here for more information on agile working options.
Agile Working Options
Job Share, Reduced Hours
Job Description Summary
At Lloyds Banking Group we’re redefining our marketing - adopting the latest technologies whilst investing heavily in our systems, capabilities, and people. We’re aiming to lead the industry sector in Digital Marketing, and customer experience, especially in the creation of needs-based content marketing and digital journeys.
We’re looking for an experienced marketer to support with the strategic optimisation of website content across our retail banking brands.
Job Description
JOB TITLE: Assistant Marketing Manager
LOCATION: Halifax / Chester
SALARY: £ 37,548 - £41,720
HOURS: Full Time
DURATION: 12-Month Fixed-Term Contract
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the office.
About this opportunity
You’ll have a key role within the Website Content Team, delivering the team plan that is making a positive difference for our customers within an energising environment where you can work at pace, making valuable contributions and improvements to the customer experience.
You’ll support the team in redefining how our customers experience our website through the delivery of our strategic plan. You'll work with the team and key collaborators to craft website content that brings the brand the life, uses the optimum design treatment and provides the customer with the best journey.
You’ll ensure that performance data and insight are the main drivers of our recommendations whilst also continuing to learn through results and measurement, optimising future activity.
As an Assistant Marketing Manager, you'll:
- Support our strategic objective of driving outstanding customer journeys across our public website
- Identify key moments in existing customer journeys to build better experiences, whilst also focusing on creative excellence
- Analyse and interpret data to support and form recommendations and present these to key collaborators
- Establish excellent working relationships to collaborate with partners and teams to achieve shared objectives
What you’ll need
- Proven marketing communications development experience and ability to manage website content changes from brief through to live
- Passion and enthusiasm for doing the right thing for our customers
- Good understanding of digital / customer journeys and how to build effective online content and customer experiences
- Strong understanding of the importance of brand and it’s impact
- Strong stakeholder management skills and ability to work collaboratively with others
- Excellent analytical skills and ability to interpret data from multiple sources
- Search engine optimisation experience desired
About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want everyone to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- An annual bonus award, subject to Group performance
- Share schemes including free shares!
- Benefits you can adapt to your lifestyle, such as discounted shopping.
- 28days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
If you’re excited by the thought of becoming part of our team, get in touch.
We’d love to hear from you.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
