Assistant Support Worker
LOCATIONS: Tower Hamlets
SALARY: £11.44 - £12.88 Inclusive of Holiday
DURATION:Temp to Perm
HOURS: Up to 40 hours per week
(Early: 8.00am - 4.30pm Late: 1pm -9.30pm)
Daily Duties
- Provide assistance with the delivery of support to clients by working as part of the support team to ensure clients have access to support when attending all housing and non-housing appointments, assisting in the completion of forms and applying for appropriate benefits.
- Assist in the delivery of a range of in-house support provisions designed to achieve successful outcomes.
- Assist the support team with sourcing and facilitating planned move on options for clients where appropriate; in preparing case reports and statistical records.
- Undertake client welfare checks as directed.
- Provide front of house support and reception duties, as well as administrative support including day to day office duties, including recording income to the service on the system.
- Utilise the Salvation Army's bespoke web-based client management system ATLAS, to accurately record all relevant data in a timely manner.
- Support and develop volunteers as appropriate.
- Respect the diversity of other people's culture, faith, and practice, ensuring compliance with the Salvation Army's Equality and Diversity policy.
- Ensure all practice is in line with relevant legislation, guidelines and polices to protect clients, colleagues, staff and visitors from any abuse, accident or injury.
- Ensure there is good communication with colleagues so all those working with the clients have information to assist with achieving the client's goals.
- Ensure continued professional development by attending training as identified and playing an active role in performance reviews; as well as keeping up to date with best practice and regulations relevant to this field of work.
- Complete any other duties as could be reasonably expected in the fulfilment of this role.
Essential requirements
- DBS within the last 12 months (must have original copy)
- Experience working with the homeless
For more information on this role please contact Emily Rex on