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Salary An exciting opportunity has arisen for 2 positions within the Bed Management team for a Senior Administrator.
This post is subject to a standardDisclosure and Barring Service (DBS) Check.
The post holder will provide a comprehensive administrative service to the entire Trust with a focus on In-Patient Services & Urgent Response .This will involve close liaison with all levels of inpatient services.
It will be necessary to have daily overview of patient flow activities and anticipate problems, assisting the Pathways Manager to resolve these issues. The post holder will be expected to work with the minimum of supervision and co-ordinate his/her activities with the members of the Team in order that an efficient service is provided.
The post holder will be expected to work long days 8am- 9pm , spend periods of time working unaccompanied and under his/her own initiative. The post holder will carry out the duties in such a way as to make a direct and positive contribution to the organisation and assist the Team to maximise the most effective Bed Management service. It is essential that the post holder exercise initiative commensurate with the role and it is vital that confidentiality is maintained at all times.
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
1. Collect information from In-Patient wards across the Mental Health Care Division to provide an informative overview of capacity across all wards.
2. Allocate inpatient beds following trust policy and procedures, and the outcome of clinical discussions.
3. Support the day-to-day organisational / management responsibilities of the Team through the maintenance of Record Systems for the Bed Management service.
4. Assist the Capacity and Flow Manager in the implementation of Trust Policies and Procedures within the team, including assisting in the development of policies, procedures and guidelines.
5. Check the quality of RiO documentation relating to the admissions, gatekeeping, referrals and discharge plans highlighting any issues.
6. Input data onto computerised systems as necessary and produce statistics as required by the Team and senior management team.
7. Contribute to the co-ordination and oversight of delayed discharge reporting working alongside the Capacity and Flow Manager. Support in the early identification of blockages within the inpatient wards to prevent further delays, alerting appropriate management when there is a potential for an escalation.
8. To act as a representative at team meetings including the Bed Management Divisional wide conference call in the absence of the Capacity and Flow Manager.
9. To ensure accurate reporting twice daily of the Divisional inpatient position, via the national Escalation Management System.
10. Ensure effective communication of the Divisional inpatient position to the Trust wide leadership teams.
11. The post holder will be expected to network with Local Authorities, other NHS Trusts, Private sectors and external agencies (i.e., Police) in order to promote positive working relationships with outside providers.
12. Use electronic system to ensure patient files and notes follow them on their pathway through in-patient services.
13. Make or change bed allocation on behalf of the Division and ensure that relevant documentation and updates are available.
14. Ensure that efficient communications between the Team members and other relevant agencies are maintained and signpost bed availability as required.
15. Co-ordinate and arrange internal and external transport for patients allocated an inpatient bed.
16. Support the Capacity and Flow Managers with the gatekeeping of step-down beds.
17. Liaise with operational and tactical commanders out of hours and support in the decision making of bed allocation.
18. Compose routine/non-routine documents when necessary.
19. Maintain regular contact with the Teams throughout the day when necessary. Exercise independent judgement and initiative based on acquired knowledge if problems arise.
20. Attend Team meetings and produce minutes if required. Identify need for stationery, equipment, maintenance work etc. and order, as necessary.
21. Establish good levels of communication / liaison with hospital departments / wards and other services involved with the Bed Management service provision.
22. Liaise with Personal / Medical Secretaries, Clerks, and Receptionists when required.
23. To co-ordinate annual leave taking with the Team and other colleagues.
24. Make full use of information technology and co-operative in the introduction of technological developments.
25. When required provide appropriate data for clinical audit purposes and produce audit information for staff within the Home Treatment Team or In-Patient Services.
26. Mentoring new members of staff including temporary staff as and when required.
27. The ability to work as a team member and be able to adhere to strict guidelines.
28. Undertake general office duties e.g., photocopying, distribution of documents etc.
This advert closes on Sunday 21 Apr 2024
