Bereavement Services Officer

JOB TITLE: Bereavement Services Officer
LOCATION: Richmond, south London
CONTRACT TYPE: 40 hours per week (Full time)
SALARY: £29,037.00 per annum
We are looking for someone preferably who has experience within a bereavement service or the funeral industry. The successful candidate must be a self-motivated, organised and proactive individual. They will work as part of the local authority bereavement service team, to provide a compassionate and efficient cemeteries service in a professional manner.
Reporting to the Cemetery Manager the successful Cemetery Officer will be responsible for:
* Undertaking transfers of ownership and associated paperwork as required
* Maintaining accurate cemetery records
* Recording bookings for burials and administering paperwork for the successful completion of all cemetery processes including memorial permits
* Using a database system to record and retrieve grave information
* Identifying and assisting in the location of grave plots to cemetery stakeholders or preparation of upcoming burials
* Processing payments and maintaining financial records
* To undertake routine clerical tasks such as filing, photocopying, receiving and dispatching mail, answering phones and responding to emails
* To carry out Sexton Duties within the Cemetery as required
* To take bookings from funeral directors ensuring all relevant paperwork is completed to the specified standards
The main accountabilities are indicated above although other duties of an appropriate level and nature will also be required. The ideal candidate must have:
* Excellent communication skills, spoken and written.
* Excellent computer skills, including knowledge of basic Microsoft packages
* Prior experience in a bereavement service, office based.
Please apply with your CV via the apply button