Billing Analyst

At Maintel we’re focused on delivering outcomes – not technology. We partner with some of the world’s leading technology companies and wrap around the skills and services from our professional and managed services teams, to help our customers achieve their goals.

We are a fun, dynamic company with a team of over 400 people who are passionate about what we do – providing cloud communications and managed services solutions.

We are looking for like-minded people who share our enthusiasm and want to be part of an innovative, fast-paced environment.

About the role

As a Billing Analyst you will be responsible for obtaining billing consent and calculates due amounts; taking care that billing issues are up to date and resolved. In addition, keeping complete records of transactions made. The analyst enters and maintains periodical entries with regards to earnings, operating cost, fund transfers and any other financial dealings...

What will you do?

• Reviewing financial information for the client's payments and validating telecom`s invoices of various companies in UK & USA, Canada.
• Matching financial totals and receipts, handling invoices and endorsements, and interacting and solving customers' issues within contracted time targets.
• Handling invoices, contacting clients regarding payment investigation, issuing billing adjustments, dealing with problematic invoices, delivering reimbursement checks, and performing data entry.
• Assisting and supporting billing process department, ensuring hundred percent achievements in billing collections, ensuring confidentiality in all aspects of billing actions and handling responsibilities of merging billing records and report income projections to management team.
• Ad hoc general duties checking invoices has been paid, filling and particularly during month end close and other busy periods.
• Ability to work with multiple supplier portals and inhouse systems and tools.

What are we looking for?

• A flexible and adaptable approach to work
• Is customer oriented, eager to learn, dynamic, flexible, motivated, committed, and service-minded team player who can work independently or as part of a team in a pressured environment.
• Excellent organisational and time management skills with the ability to prioritise
• Ability to deal with customers and drive suppliers autonomously in a professional, efficient manner.
• Accountable, responsible & pro-active
• Meticulous eye and attention to detail and accurate data input/transfer
• Excellent written communication and numeracy skills
• Good working knowledge of Microsoft Office Tools including Excel
• Candidates to have previous experience in Billing validation and receipting would be advantageous
• Be able to demonstrate working under pressure to meet deadlines
• Awareness and drive to deliver against contractual commitments and targeted SLA’s
• Analytical thinking and ability to think outside the box, challenge the norm where appropriate but be open to constructive feedback
• Demonstrate a courteous professional manner and strong communication skills at all times to both internal and external customers and suppliers

Equal Opportunities

Within Maintel we're proud of the talent and diversity within our teams and committed to creating equality of opportunity for all employees and applicants alike.

We are all unique in ways you can and cannot see, and we aim to attract, develop and nurture talent to continue to make Maintel a great place to work.

We have fully embraced hybrid working and this has been implemented across all of our office locations. Our offices are fully accessible, and we also offer agile working opportunities in many of our roles.

Maintel do not accept unsolicited CVs. Any unsolicited CVs sent by your company to us – that is to say, in any situation where we have not directly engaged your company in writing to supply candidates for a specific vacancy – will be considered by us to be a “free gift”, leaving us liable for no fees whatsoever should we choose to contact the candidate directly and engage the candidate’s services, and will in no way establish any prior claim by your company to representation of that candidate should the candidate’s details also be submitted by any other party.

Job Types: Full-time, Permanent, Fixed term contract

Salary: £24,500.00-£27,000.00 per year

Benefits:

• Additional leave
• Company pension
• Cycle to work scheme
• Health & wellbeing programme
• Life insurance
• Referral programme
• Sick pay

Schedule:

• Monday to Friday

Work Location: In person

Reference ID: 2554