Billing and Collections Advisor

Axon Moore are delighted to be partnering with a fast growing private equity backed business, which have and still are going through a phenomenal period of growth. This market leading business, are simply not stopping and are now on the lookout for a Billing and Collections Advisor to join their friendly finance team at their HQ in Warrington.
Reporting into their Head of Billing, this role is to oversee the group's debt and sales ledger. You will be the first contact point for their customers regarding invoices or debt, therefore being friendly but fair with excellent communication skills is essential for this role. This role will include Credit Control, which will equate to around one third of your role. Also within this role you will require excellent numerical skills as there will be lots of manual calculations involved and will therefore suit an individual who enjoys reconciling complex accounts.
Duties will include:
Making sure customers pay on schedule, and follow up via phone, email, or letter on any past-due bills.Discuss repayment schedules.Follow the company’s debt policies and initiate legal proceedings if necessaryInvoicing around 500 – 700 customers per monthSupporting, processing and reconciliation of all documentation via the online portal and payments receivedReconciliation of outside agency paymentsProcessing Direct Debit collectionsIssue of monthly statementsResolving finance queriesMaintaining open lines of contact to guarantee productive relationshipsMonth-end dutiesAny other duties that may be deemed appropriate to this role, including providing cover for colleagues as requiredTo be considered for the role, you will have the following:-
Experience within Credit Control or transferable experience from a different fieldGood level of competence in Excel, Word, and OutlookProven experience in a B2C environment desirableConfident communication skillsAn excellent telephone mannerThe ability to listen to customers and negotiate successful resolutionsSelf-motivated, calm and professional, and able to work efficiently in a busy office environmentAbility to reconcile complex accounts and have excellent attention to detailExcellent Numerical ability and problem-solving skillsThis is an outstanding opportunity to join a business at an exciting period of continued growth. In return you will be offered a competitive salary of up to £27,000 DOE, 25 days holiday + birthday off after first year. This role also offers a hybrid working pattern ( 2 days per week in the office) Please apply now for immediate consideration