Bookings / Customer Service Administrator

Bookings/Customer Service Administrator
Salary up to 25,000 DOE
Stallingborough area
Mon-Fri

Grafton Recruitment are delighted to be partnering with a leading Logistics business who are looking for a Bookings Administrator to join their dynamic team.

Duties to include

• Deal with customer enquiries and help them with any information that they require
• Take bookings and create in our internal software
• Liaise with transport and export planners
• Data entry
• Call screening
• Administration
• Any other duties as required

You will have

• A confident and approachable personality
• A high level of organisation and attention to detail
• Customer focussed with the determination and willingness to deliver an excellent level of service
• Good decision-making skills, ability to evaluate, prioritise and plan while responding to quickly changing workloads
• A methodical, logical approach with good problem-solving abilities, able to work on their own initiative within a time critical setting and as part of a team
• IT literate
• A willingness to learn other roles in the team to build on personal experience
• Most importantly the candidate must have a passion to get the job done and get it done right.

If you meet the above criteria, please apply directly by clicking the link or contact Naomi Coates on (phone number removed)/ (url removed)