Box Office Assistant

Job Title: Box Office Assistant
Location: Hybrid
Employer: Pertemps Recruitment Partnership for Harrow Council
Contract Type: Temporary Assignment
Hours of Work: Ad - hock -
Overview of a Box Office Assistant
Pertemps have an exciting opportunity within Harrow Council for a self-driven and motivated Box Office Assistant to join an expanding team. The role of a Box Office Assistant has a competitive pay rate of 13.46per hour, increasing in line with Harrow Council Pay Scale increments. Other benefits include, accruing up to 28 days holiday per year (including Bank Holidays) and the opportunity to apply for any internal permanent roles within Harrow Council.
The Main Purpose of a Box Office Assistant:

• Ensure a high level of customer care undertaking pro-active sales and dealing with enquiries from the public in person, by telephone or by email.
• Be the first point of contact and point of reference with hirers of workshop and classroom space and with audiences purchasing tickets for performances.
• " Enter data and room/resource bookings on the computerised booking system for rooms and resources according to agreed protocols and deadlines at all stages of the booking process.
• " Assist with ticket booking practices and procedures and implement the bookings policy to provide an accessible and relevant service.
• Participate in the team rota for Box Office opening over evenings and weekends.
• Assist in dealing with income payments for ticket sales, hiring and services (cash, cheque, credit/debit) provided by customers to ensure that all Harrow Council's financial record-keeping and controls are maintained to appropriate deadlines.
• Update the Harrow Arts Centre website as necessary (e.g. with classes and event details).
• Undertake regular reading and be knowledgeable about all forthcoming events.
• To act as a First Aider as required.
• Undertake such other duties when required to ensure flexibility as may be reasonably required in the post of Directorate on any of Harrow Council's establishments.

About you, the successful Box Office Assistant will have:

• To demonstrate an awareness of the importance of customer care, being responsive and considerate of customer needs and dealing effectively with a wide range of clients, partners and other stakeholders.
• To demonstrate the ability to work under pressure and to cope with a range of competing demands in challenging fast-paced situations with many interruptions.
• To be able to work on an Ad - hock basis and late nights

"If you have the necessary skills and experience for this role, please click 'apply'
About Us
" For almost 60 years, Pertemps Recruitment Partnership has been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be an accredited 'investor in people' which is reflected across our business in the length of service and career progression of our employees.
" Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.
" The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)/fpn