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SalaryDescription
We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.
This role has a starting salary of £27,897 per annum, based on a 36 hour working week.
We are excited to be hiring a new Branch Manager to join our fantastic team at Woking Library. The team is based in Woking Library, but you can be asked to work at Addlestone, Knaphill and West Byfleet library as required.
Rewards and Benefits
- 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
- Option to buy up to 10 days of additional annual leave
- An extensive Employee Assistance Programme (EAP) to support health and wellbeing
- Up to 5 days of carer's leave per year
- Paternity, adoption and dependants leave
- A generous local government salary related pension
- Lifestyle discounts including gym, travel, shopping and many more
- 2 paid volunteering days plus 1 team volunteering day per year
- Learning and development hub where you can access a wealth of resources
About the Role
If you enjoy working in an ever-changing environment, then this role is for you!
As a Branch Manager, you will be responsible for managing a team of staff ensuring that excellent customer service is delivered at all levels in your libraries. Making use of your communication skills, you will ensure that team members feel supported in their roles. You will provide training and development opportunities to staff while continuing to broaden your own knowledge.
This position puts you at the heart of our communities, providing you with the opportunity to lead staff and volunteers in creating a dynamic library service that continually evolves to meet the needs of local communities.
Our Branch Managers play an integral role in helping us achieve an inclusive and active library service, partly through the planning of cultural events. This could involve organising an author talk, arranging theatre activities, or facilitating the creation of a temporary dance space. Using your networking skills to build local partnerships, you will encourage learning, and support local health and wellbeing.
You will also oversee day-to-day activity in the library, which involves dealing with property issues, ensuring health and safety policy is adhered to, managing customer comments, compliments, and complaints. Enthusiastic about sharing books and information with others, you will have the IT skills required to use the library management systems and the resilience to deal with a broad range of customer queries.
Shortlisting Criteria
To be considered for shortlisting for this position, your application will clearly evidence the following:
- What are your motivations for applying?
- Why do you think our libraries are important to the community?
- How would you be an amazing Branch Manager?
- Library Branch Managers have to juggle various priorities on a daily basis. What experience would you bring to support you with this?
We want to find out how you will create an inclusive environment for staff and customers. The role profile attached to the bottom of this advert provides a detailed list of what you might encounter while working as a Branch Manager. However, we recognise transferable skills and are committed to providing training.
Contact us
Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.
For an informal discussion please contact Kathy Gibbons via email at kathy.gibbons@surreycc.gov.uk.
The job advert closes at 23:59 on 24/04/2024 with interviews planned for 18/04/2024. We look forward to receiving your application, please click on the apply online button below to submit.
Our Values
Our values are as important as our abilities and shape who we are as an organisation. Discover more about our values.
Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook also attached provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council.
Our Commitment
Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:
- The candidate has evidenced the minimum criteria for the role through their application
- The candidate has chosen to share that they have a disability on the application form
Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
