Business Analyst

Voyage Care is the leader in care and support services for individuals throughout the UK.We have over 35 years’ experience of specialist care and support. Our passionate 11,000+ colleagues support 3,500+ vulnerable adults and children with learning disabilities, autism, brain injuries and complex needs across the UK.
We are currently undergoing a period of significant change with exciting major projects and significant system implementations. As part of our commitment to our development strategy, we have a brand new opportunity for an experienced, curious and self motivated Business Analyst.

Responsibilities of the role:

Our Business Analysts will be responsible for working with a wide range of stakeholders across the business to analyse current systems and process and elicit requirements which would enable significant improvement. They will work with our internal development team external provider and project Managers to ensure new systems integrate effectively and alongside new processes, fully address the identified needs of the organisation and most critically the end users. Using user stories effectively with be critical, as will the ability to interpret and represent concepts and proposals visually.
You will be working on a variety of digital and process improvement projects and be familiar with the end-to-end project life cycle from understanding and gathering user requirements, formal documentation through to implementation, presenting to stakeholders of all levels and all areas of the business.

What we’re looking for:

The successful applicant will have a proven track record of making significant improvements to business process and supporting projects to ensure maximum positive impact on end users. You will be an excellent communicator with people at all levels and across a wide range of specialities.

You should also closely identify with our corporate values and purpose and be keen to make a positive impact on the lives of the people we support by working to provide solutions which improve efficiency, visibility and give time back to our frontline teams.

Benefits of joining the Voyage Care family:
In return for your dedication and commitment, you’ll work in a sector that is truly rewarding with many benefits including:

• Remote working - there is a requirement and expectation that you will work from the office in Lichfield once to twice a month.
• Wagestream
• DoctorLine - free service where you and members of your family can speak to a GP 24/7, either over the phone or via a video consultation.
• Eye care vouchers
• Refer a friend scheme
• Enhanced retirement leave
• Competitive salary
• 23 days annual leave plus bank holidays and an additional day for your birthday
• An additional day off in recognition of long service
• Blue Light Card Retail discount benefit scheme
• V-Assure, a free 24 hour, confidential and independent help line
• Life assurance
• Pension

If you’re interested in finding out more about this opportunity, please apply directly for your application to be considered by our hiring team.