Business Analyst

​Business Analysts support our service teams by analysing problems and opportunities in our services to produce solutions and improvements. You’ll work with stakeholders to identify opportunities and benefits that our services can bring and look to ensure that they are implemented.

​We need excellent Business Analysts to take a lead role in our projects and ensure that our services deliver clear and tangible benefits to the business and our stakeholders. If you enjoy delivering improvements to processes and benefits to stakeholders, then we want to hear from you!

​Our digital service portfolio is growing all the time and at different stages of maturity from live to emerging services.  Depending on priorities, you could be working on an existing live service or one that’s in the development pipeline. Along with the rest of the team, you’ll be helping lead OPSS colleagues through the service development life cycle. 

​Our flexible working policy ensures a healthy work-life balance. We also nurture talent and offer a broad range of learning and development opportunities that will help you flourish in your role.

​We work hard to maintain a positive working culture and are committed to helping you fulfil your potential. We value diversity and provide an open, inclusive and supportive environment to help you do your best work.​​

About OPSS 

Do you care about the safety of products and want to protect people and places? Can we use your skills, knowledge and experience to enable UK business to thrive? If the answer is yes, then we would like to hear from you! 

We are the Office for Product Safety and Standards (OPSS), part of the Department for Business & Trade (Previously the Department for Business, Energy and Industrial Strategy). We are here for the purpose of making regulation work to deliver real world impact. Regulation is a powerful Government tool to address market failures, influence behaviour and promote positive action. Crafted and delivered well, regulation can be an enabler of growth, innovation and efficiency. 

Since early 2018 we have been building a positive and creative team that enjoys a position of influence and respect within an organisation that continues to grow, most recently with the addition of construction products regulation planned. 

Our primary purpose is to protect people and places from product-related harm, ensuring consumers and businesses can buy and sell products with confidence. 

Further information can be found on our website here 

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. We embrace diversity and promote equality of opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. There is a guaranteed interview scheme (DCS) for people with disabilities who meet the minimum selection criteria. 

We are Inclusive 

We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible and recognise how important inclusivity is to achieve the best outcomes. We hope to attract applications from all underrepresented groups. 

We will ensure that individuals with disabilities are provided reasonable accommodation if required to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About the Team 

We are the OPSS Digital and Technology team, and we build digital services focused on product safety and regulation.

Our team is a mixture of civil servants and contractors that collaborate in agile service teams working on user centred designs.

We have an exciting portfolio of services that have internal and external users and there are already further services in our pipeline for future development.

This is an exciting time to be at OPSS Digital. As a fast-growing area of the Department for Business and Trade, we’re raising compliance standards across the board and making a real-world impact on millions of lives nationwide.

This is a mid-level role for experienced Business Analysts who will have the opportunity to develop and grow in the profession.

OPSS has sites in Birmingham, London, and Teddington. This role can be based in either our Birmingham or London office. There will be a need to travel to our other sites on occasions.

As a Business Analyst at OPSS, you will: 

• Build relationships with important stakeholders and tailor your communication to their needs.
• Engage with users to clearly define and document their requirements.
• Understand OPSS business capabilities and apply this to your work.
• Analyse current services and processes, investigate issues and challenges to identify optimisation opportunities.
• Manage and implement requests for changes to baseline requirements.
• Review requirements and specifications to define test conditions.
• Use a wide range of techniques to model situations confidently.
• Identify and evaluate the best process or delivery methods to implement solutions, maintaining a focus on outcomes and how they are measured.
• Contribute to developing and maintaining the capability of the business analysis function by supporting and mentoring Junior Business Analysts.

You can find out more about what we expect from a Business Analyst here: https://www.gov.uk/guidance/business-analyst--2