Business Analyst (Content)

Business Analyst

Location: London based, hybrid working

*Please note sponsorship is not available for this position, you must have current right to work to be considered for this position*

Our client is an international supplier of solutions and services to businesses across the world. They are looking for an experienced Business Analyst to join their growing team as they look to digitalise their offline processes and build a digital network, starting with the analysis of their media and content technology strategy.

The Business Analyst will be responsible for providing operational analysis and documentation to help define and follow the agreed strategy, working collaboratively across the business including key stakeholders and various technology and product teams.

Main Duties:

• Analyse current systems and products, creating gap documentation, detailed user acceptance criteria, and related test cases
• Identify risks and challenges related to product and program initiatives, and develop mitigation strategies with project management and stakeholders
• Collaborate with multiple stakeholders including product managers, technologists, and end-users to define product, business, financial, operational requirements, and system goals
• Participate in design sessions to document new functionality and systems
• Work with team members to translate platform product strategy into actionable technical requirements and realistic timelines
• Facilitate communication between product development teams, program managers, and other stakeholders to ensure alignment on goals, timelines, and deliverables
• Assist in developing and maintaining product roadmaps and program plans, providing insights to help prioritise features and initiatives
• Translate business requirements into clear and actionable user stories, collaborating with development teams to ensure a shared understanding of feature specifications.
• Analyse data related to product performance, program metrics, and customer feedback, creating insightful reports to support decision-making
• Contribute to testing plans and participate in quality assurance activities to ensure products and programs meet requirements
• Perform cost-benefit and return on investment analyses for proposed systems to support management in making implementation decisions

Role requirements:

• Minimum 3 years of experience as a Business Analyst
• A background in Publishing or E-commerce industries
• Knowledge of content platforms and previous experience analysing complex technology platforms
• Excellent communication skills and the ability to influence and drive business changes
• Expertise in business analysis and data visualisation tools e.g. Jira, Visio, Microsoft Excel, MS Power BI or Tableau
• Exposure of business analysis techniques such as MoSCoW or SWOT

Sure CommercialLimited are a proud Equal Opportunities employer, and do not discriminate against any candidate on the grounds of age, disability, sex, gender identity, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships, or other applicable legally protected characteristics. Our Diversity, Equity and Inclusion Policy is available on request.