My client is a independent Lloyd’s Market Broker they are expanding their Business Technology team and is seeking a candidate to help refine and enhance the services and standards offered.
The successful candidate will play a pivotal role in ensuring the successful delivery of projects while providing critical insights and assurances to leadership.
Role Overview
Your main responsibilities will involve gathering, understanding, documenting, and representing business requirements to drive the transition towards fully digital processes. The application portfolio includes Salesforce, OpenTwins, Whitespace, and other proprietary systems.
This dynamic role offers the opportunity to leverage existing skills while developing new ones.
Key Responsibilities
- Collaborate with business leads and teams to identify technology gaps, understand business needs, and outline requirements and user stories for development.
- Review and identify opportunities to optimize current business capabilities and processes to drive efficiencies.
- Partner with tech leads, vendors, and development teams to prioritize and deliver on requirements.
- Perform minor configuration or development tasks, such as changes in Salesforce.
- Lead the development lifecycle from defining business needs to delivering solutions that meet those needs.
- Oversee user acceptance testing, providing support through training and documentation.
- Support implementation and quality assurance activities to ensure solutions meet business expectations.
- Advocate for the business user and client experience.
- Champion change and apply best practices in business analysis to drive continuous improvement.
Essential
- Solid understanding of the insurance/reinsurance industry.
- Demonstrable experience as a high-performing Business Analyst.
- Effective communication skills with internal stakeholders at all levels, understanding their needs.
- Strong ability to analyse business needs and translate them into user requirements.
- Skilled in performing business process and gap analysis with the ability to identify process optimization opportunities.
- Excellent verbal and written communication skills.
- Detail-focused and dedicated to delivering solutions that support business requirements.
- A proactive attitude with the ability to work independently or as part of a larger team.
Desirable
- Experience with Salesforce.
- Experience in the London Market Broker sector.
- Experience with system implementations and general business change.