Business And Change Consultant | S3 | Homes |

Business and Change Consultant | S3 | Homes |

Join our community.

Interested in part-time, job-share or flexible working? We want to talk to you!

Are you looking for a fast-paced, challenging and extremely rewarding career? In our Mortgage Domain we are always looking to improve our processes and help our customers, which is why we are looking for a Business and Change Consultant to join the Process & Change team.

You'll lead on the successful design of business processes and the definition of business requirements, as well as managing high profile implementations.

It's an exciting time to be here. And in this role, you'll be at the heart of the action.

The difference you'll make:

• Creating detailed as-is analysis as well as designing to-be processes focused on our customers

• Maintaining complex stakeholder relationships to successfully drive the project to completion

• Leading the successful delivery of complex change projects within the bank

• Managing governance deliverables, including impact assessments, implementation plans and RAID logs

• Engaging with core SMEs to agree UAT approach, creating test scripts and supporting UAT execution

What you'll bring:

• An in depth understanding of the end-to-end project lifecycle - from discovery to delivery with excellent stakeholder management.

• Ability to take the lead in unclear circumstances, put together a plan that everyone can agree with and manage deliverables to deadlines.

It would also be nice for you to have:

• Previous experience in Business Analysis and / or Operational Change management.

• Previous experience across Retail and Business Banking products and processes, with Mortgages being an advantage.

• Ability to understand the limitations and opportunities provided by digital channels such as internet and mobile.

• Ability to collect, analyse and condense complex and dispersed information.

What else you need to know:

We want our people to thrive at work and home, and we recognise that many people benefit from flexible arrangements. To enable us to deliver the best outcomes for our customers and to help each other develop we understand the importance of having the right balance of spending time together in an office while maintaining flexibility.

By working this way, we can continue to create moments that matter for everyone. To support this, we offer site-based contracts with a hybrid working pattern and we're happy to discuss specific requirements throughout the recruitment process.

The role is based in Milton Keynes with the current expectation is at least 2 days in an office every week. We would also encourage you to apply if you are in a reasonable travel distance of Glasgow, Bradford where current expectation is at least 2 days in an office every week, or Teeside where current expectation is at least 2 days in an office every month.

This role is a fixed term contract until the end of December 2024.

Inclusion

At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains, and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we'll reward you.

As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs. For contract roles, your salary, bonus (where eligible) and certain benefits will be prorated to reflect your contract duration.

• We put 8% of salary into your pension, even if you don't contribute yourself. We'll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer.

• 30 days' holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year.

• £6,000 car allowance per year

• Company funded individual private medical insurance.

• Voluntary healthcare benefits at discounted rates such as private medical insurance for your family, dental insurance, healthcare cash plan and health assessments

• Benefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover.

• Share in Santander's success by investing in our share plans.

What to do next: -

If this sounds like a role you're interested in, then please apply.

If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080.