Business Delivery Manager

Your Company:
The talent acquisition team at NET Recruit are collaborating with a highly successful healthcare business in Fareham area, to support their search for a Business Delivery Manager. As a business, they pride themselves on delivering high quality and efficient contractual services to various healthcare businesses, supporting many of their logistical and workforce needs, earning them a great reputation in the market.
As a Delivery Manager, this role is highly important to the ongoing success of the business and will be key in the execution of many of their key contracts within the coming few years. The position holder will be responsible for ensure the seamless execution of these contracts and ensuring that customer needs are met and exceeded. Much of this role will see the position holder supporting team leaders to achieve KPIs and managing stakeholder relationships across the entire process.
Your Role and Responsibilities
While in this position your duties may include but are not limited to:
* Taking the lead on overseeing all contracts that the business handles, taking ownership of the delivery according to the specifications and ensuring compliance throughout
* Collaborating closely with operational managers to ensure the efficient daily operations across the business, ensuring that employees are meeting KPIs and addressing improvement activities when this is not the case
* Engaging proactively and confidently with various stakeholders throughout the contractual process, utilising relationships to explore further business development opportunities, and ensuring that all stakeholders are kept informed of relevant information regarding the contract as needed
* Supporting the forecast for predicted workforce requirements as part of the annual budget process, making sure that staffing levels are optimal and that there is a sufficient allocation of resources to meet expectations on delivery
* Implementing frameworks for best practices, promoting continuous improvement across all managers and their teams
* Supporting on the delivery of change programmes as needed, across people, digital and service functions as it is required
What Will You Need To Apply:
The business is seeking a highly experienced and knowledgeable project Delivery Manager, with outstanding experience in managing various client contracts and effectively managing business operations. Applicants are expected to be degree level educated or possess an equivalent accreditation within leadership training. It is of paramount importance that applicants possess exceptional stakeholder management and communication abilities, with experience in liaising with 3rd party organisations, alongside the customer and internal teams. Excellent project management experience is expected, with the ability to monetise services and utilise workforce skills for best results.
It would be highly desirable for applicants to possess previous experience and knowledge of NHS contract management and of unscheduled primary or urgent health care provision or the logistical delivery of mobile clinical workforce, in order to full integrate and understand the offerings of the business. Additionally, applicants MUST have a full driver's license and be able clear an enhanced DBS check.
What Will You Get In Return:
The business is offering a comprehensive package including a starting salary of up to £60,000, depending on previous and, most importantly, relevant experience related to this role. Alongside this, there will be additional benefits including a competitive annual leave allowance and decent pension contribution, supplemented by other financial incentives including medical provision, insurance options and work perks designed to reward and support employees.
Additionally, there will be plenty of scope to progress within this role as the business continues to grow and you will be given the tools to expand your knowledge and skillset. There will be a clear route of progression mapped out for the successful candidate with KPIs and deliverables. From within this business, you can expect to gain fantastic market exposure and develop strong working relationships with a range of professionals and organisations as well.
To enquire further about this fantastic new position, please reach out to:
Justin Heron - Divisional Director
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