Address
Form of work
SalaryBusiness Development Manager
Location- Birmingham, UK
Our client is a well-established, award-winning transport and logistics company with locations in Ballymena and Birmingham, employing more than 250 staff. Our client's hands-on leadership team has over thirty-five years' experience in the transport industry and customer service is their highest priority, proven by their longstanding customer engagements.
Despite the large scale of their business, the client remains family-owned, giving them the ability to make prompt decisions, to react in step with their customers' challenging demands, and to provide accountability at every stage.
With two generations of the family working together, our client has a powerful combination of old-fashioned values coupled with an acute understanding of the needs of today's marketplace.
About the role:
As sales executive you will be responsible for developing sales and securing repeat customers through building long-term relationships. The successful candidate will contribute to the company's overall growth and profitability.
For this position we require a passionate, enthusiastic professional who has excelled customer and communication skills.
Duties and Responsibilities:
• Identify and develop new business opportunities
• Build and maintain customer relationships
• Conduct market customer visits to increase sales
• Negotiate/close deals and handle complaints or objections
• Maintain accurate records
Criteria:
• Excellent customer service; listening to customer requirements & providing solutions to their needs.
• Driven to achieve targets
• Ability to provide expert and prompt advice to new and existing customers
• IT proficient and have good knowledge of Microsoft Office.
• A good team player as well as the ability to work on your own.
• Ability to be flexible and adaptable to change
• Excellent time management skills with the ability to prioritise workload.
• Have at least one year's previous experience in a customer face to face environment, previous experience within the Transport Industry is preferable, however not essential
• A full driving licence is essential, as driving duties are involved in this role.
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