Business Development Manager

Job Description:

Business Development Manager

Field Based Role (National Travel)

Permanent

Full Time (37. 5 hours per week)

Competitive Salary + Sales Incentive Plan + Car + Fantastic Benefits

We make health happen

Working in our UK support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

The role holder will responsible for building a pipeline of opportunities and developing strong commercial relationships with Intermediary partners and securing new business in the SMC sector. Working with key stakeholders within Bupa UK the role ensures the continual development and growth of that portfolio for PMI and the in terms of medical benefits, but also other lines of business (Cashplan, Dental, Travel and Clinics products/services). The role will ensure distribution activities are of sufficient quality, satisfy customer needs meet regulatory standards, fall within risk appetite and always deliver fair customer outcomes.

How you'll help us make health happen:

• Manage a portfolio of intermediary accounts building commercially successful relationships with client contacts at all levels that deliver business targets.
• Develop new relationships and increase business levels with affiliate intermediaries.
• For the intermediary portfolio, lead the development and implementation of short and long term (3- 5 year) plans with prioritised outcomes that meet customer needs and deliver engagement and loyalty.
• Continually identify opportunities to strengthen and optimise processes aligned to the customer journey, working with the Marketing Communications, Digital Product and Proposition Team (PPD) and the Sales and Marketing Regulation and Compliance Teams.
• Ensure legal and regulatory compliance adheres to Bupa's Corporate and UK policies, and to internal operating procedures, ensuring that risk is managed in line within Bupa's UK's risk appetite. This includes considering the needs of vulnerable customers, and putting in place appropriate processes to meet their needs.

Key Skills / Qualifications needed for this role:

• Significant experience and proven ability to lead and manage Intermediary Sales in Financial Services organisation/s in a health care sector.
• Proven experience of building and maintaining strong, long lasting customer relationships and maximising business opportunities.
• Strong determined communicator and negotiator with experience of senior level selling, persuasion and negotiation
• In depth knowledge of successfully increasing revenue, profits and growth within Intermediary markets regulated environment such as the healthcare market.
• Track record of ‘treating customers fairly' and delivering compliant sales within a regulatory environment is key.
• Resilience and confidence in own and Bupa's ability to succeed.
• Acts ethically and honestly in all dealing with customers and colleagues building compliance, authenticity and trust.
• Demonstrates necessary gravitas to be viewed externally as the voice of Corporate distribution in Bupa.
• Capable of representing Bupa at various external forums.
• Our desire to grow in the intermediary market means that a strong leader with in-depth knowledge of the market is crucial to achieving our objectives.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual performance-based bonus
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to "Be you at Bupa", we chion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

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