Business Operations Manager

Summary:

Our Client in the Decarbonisation space is looking for an innovative and proactive Business Manager to provide a high level of support to the Delivery Management Team (DMT) in the coordination and management of a large customer facing delivery team. Ensuring that effective planning and administrative systems to support the management of the team’s core activities are in place and maintained efficiently and effectively.

You’ll be driven, proactive, resourceful and be able to make decisions under pressure. You will have excellent communication, interpersonal and problem-solving skills, being able to share information with the DMT, the wider team and other internal and external stakeholders efficiently and effectively.

Key Responsibilities:

• Support the DMT by coordinating the tracking of and production of reports on key metrics such as KPIs, budget spending, forecasts and key risks.
• Coordinate the production of key reports such as Executive Team paper and Board reports.
• Manage information flow across the Delivery team in a timely and accurate manner.
• Act on behalf of the DMT to ensure that key actions are carried out by the wider team.
• Maintain effective filing and data storage including emails and retrieval systems ensuring the needs of the DMT are met
• Provide support for Core Delivery meetings, ensuring meetings are properly arranged and serviced. This will include drafting agendas, collating papers and reports, taking minutes and following up action points as necessary.
• Maintain effective filing and data storage including emails and retrieval systems ensuring the needs of the DMT are met.
• Format information for internal and external communication - memos, emails, presentations and reports.
• Screen and direct enquiries and distribute correspondence

Key Skills and Competencies:

• Ability to communicate effectively orally and in writing with a wide variety of types and levels of contact.
• Have a flexible approach to work and be receptive to change
• Experience as an Executive Assistant, Personal Assistant or similar role.
• Able to work to tight deadlines and under pressure.
• Ability to successfully manage formal committee meetings.
• Level 3 Diploma in Business administration or equivalent.
• Outstanding organisational and time management skills