Business Services Assistant /Admin – Resources

What's involved with this role:
Temporary Business Services Assistant /Admin – Resources
Job Ref: Derbyshire 5243728
Pay Rate: £10.42 per hour PAYE
Hours per week: 37 Monday – Friday, normal working hours
Role Length: This opening assignment is for 2-3 months
City: Matlock, Derbyshire
Hybrid working – 3 days a week in the office
The purpose of the role is to provide administrative and other support where co-ordination, interaction and awareness of related activities are important.
The successful candidate will support the team that issues penalty notices and prosecutes parents for failing to secure their child's regular attendance at school (including unauthorised holidays in term time). The work forms part of this legal process and therefore requires a high degree of accuracy and excellent administrative skills.
Key Responsibilities:
Prepare documents and other materials to a clear brief using established formats and standard software.
Collect, collate, enhance and organise information.
Straightforward data analysis, manipulation and interpretation following clear procedure and guidance to provide information.
Operate relevant equipment, e.g. digital, specialist software, etc to enhance and process documents and information.
Provide information and services to various stakeholders, including partner authorities, the general public, business users.
Receive and respond to enquiries from and to customers, providing an effective and courteous service.
Recognise the impact of issues arising and raise unusual or complex issues to senior employees to ensure appropriate resolution.
Monitor financial records, take responsibility for cash within defined procedures.
Follow established ordering procedures to ensure sufficient resources to meet service requirements.
Communicate with service users/external contacts usually through established routine connections e.g. regular suppliers.
NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:
***Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.
Skills & Experience:
Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
Relevant work experience in the unit or comparable setting.
Working knowledge of relevant systems, equipment, processes and procedures.
Appreciation of the standards of conduct and output of the role and familiarity with work priorities and those of colleagues.
Ability to plan and organise own work to produce a high level of output to quality standards.
Understanding of relevant policies and procedures and how they affect the role.
Good customer liaison and communications skills.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
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Job Ref: Derbyshire 5243728
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.