Business Services Co-Ordinator

Summary

Are you an engaging individual who is known for their exceptional organisational skills, with a love for delivering first class support? We have just the role for you as a Business Services Co-ordinator at Bath Assembly Rooms.

Interviews will take place on Wednesday 24 April – we would prefer to conduct face-to-face interviews but can accommodate virtual interviews for those who would like to apply but live outside of the area and would relocate for this role. 

If you have any questions about the role please contact the Experience and Visitor Programming Manager, Alana Wright on .uk 

What it's like to work here

It’s an exciting time to join the team at Bath Assembly Rooms. This beautiful Grade 1 listed building, known for music, parties, dancing and entertainment during Bath’s Georgian heyday, has been owned by the National Trust since 1931, but we became responsible for managing its operation for the first time from 2023. Our project team are working to develop a new visitor experience to interpret this important building, alongside a programme of community engagement and participation.? 

You’ll be joining the property team ahead of a period of significant change and will report to the Property Operations Manager.

Bath Assembly Rooms sits within the National Trust Bath portfolio which also includes Dyrham Park, Prior Park Landscape Garden, Bath Skyline and Bathampton Meadows. 

What you'll be doing

The Business Services Co-ordinator is the glue that keeps the team together and facilitates the smooth running of the site.  

You’ll be responsible for office management, supporting financial procedures, document and record management, soft facilities management (such as washrooms, cleaning and waste management), responding to visitor enquiries, and assisting with general administrative and compliance tasks (such as risk assessments and updating asset management systems). 

You’ll always champion best practice when it comes to business support, and will be confident challenging the norm when you think there’s a better way of doing something. 

The National Trust is a busy organisation that always has a lot going on - you can guarantee that no two days are the same, so you’ll have to love variety. 

You'll form part of our duty management rota and will be required to work some evenings and weekends. 

Who we're looking for

• Relevant experience in a Business Support environment; along with facilities or office supervision responsibility

• Good written and verbal communication skills

• Great team player

• Flexible and customer -focussed with strong customer service skills

• Able to multi-task and prioritise own workload

• Well organised and attention to detail

• Advanced IT Skills

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax-free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

• Independent financial advice

Click here to find out more about the benefits we offer to support you.