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Form of work
Salary- Annual Salary: £21k - £23k
- Location: Bath
- Job Type: Full-time
- Parking: Yes
Reed Business Support are thrilled to be partnered with our valued client in the search for a proactive and diligent Credit Control Administrator. This role is a fantastic opportunity for individuals who are passionate about finance and Customer Service, and who are eager to contribute to the success of a dynamic risk function team in Bath.
What your tasks would look like:- Engage with customers, ensuring enquiries are resolved efficiently via phone and email.
- Collaborate with the credit team to safeguard the company’s financial interests.
- Issue important documentation and manage administrative tasks with precision.
- Liaise with external agents for asset collection and disposal, when necessary.
- Calculate and communicate settlement figures to customers and brokers with accuracy.
- Process customer payments and handle sensitive data requests in compliance with GDPR.
- Escalate issues promptly, adhering to company and regulatory standards.
- Past experience in telephone cash collection.
- Exceptional organisational skills and attention to detail.
- Strong negotiation and communication abilities.
- Proficiency in MS Office suite and financial data interpretation.
- At least 2 years of experience in a fast-paced administrative setting.
- A solid grasp of regulatory and compliance frameworks, with training provided to enhance your knowledge.
- Comprehensive training and development programmes to support your career growth.
- Generous pension scheme contribution of 4.5% from the company.
- Starting with 26 days of annual leave, increasing after 2 years of service.
- Flexible holiday exchange scheme to buy or sell your leave.
- A lucrative group bonus scheme with potential annual earnings of up to £1,500.
- Earn commission for successful business referrals.
- Regular salary reviews to reflect your contribution and performance.
- Immediate life assurance and income protection benefits.
- Access to private medical insurance options.
- Post-probation perks including Westfield Healthcare and the option to join Vitality.
This vibrant role offers a structured work-life balance with a Monday to Friday, 9-5 schedule, and an hour for lunch. The office is conveniently located a short walk from public transport links, with limited onsite parking as an added bonus.
Ready to apply?Are you ready to take on this exciting Credit Control Administrator role and make a significant impact? Submit your CV and a compelling cover letter explaining your suitability and enthusiasm for joining our team. We can’t wait to hear from you!
