Business Support Assistant - Wheelchair Services (Fixed Term Contract: 12 Months)

Sunderland Care and Support is one of the largest providers of social care services in the North East delivering a range of person-centred support options on behalf of Sunderland City Council.
Our mission is to provide customers with the care and support they need to live happy, healthy and successful lives.
We value all our colleagues, investing in training and development to form the foundation from which we deliver excellence in care. A job with us not only makes a difference to the lives of our customers but can also be life changing for you.
We are delighted to advertise a business administration position supporting The Business Relationship Team who are based at the Independent Living Centre at Leechmere, Sunderland, delivering administrative and project support to a range of transactional and organisational functions across the company as well as a First Point of Contact into our Leechmere site.
1 x 37 hours per week (Monday – Friday) Business Support Assistant, Grade 2 – Fixed Term Contract - 12 Months.
The successful candidate will be part of a team that is responsible for providing effective, efficient, and responsive Business Support functions. A good communicator, able to demonstrate a flexible approach to supporting colleagues and customers, whilst striving to deliver an excellent service, the successful candidate will have a forward-thinking approach and be able to adapt well in a changing environment.
They must be able to meet the physical demands of the post when required, which may include a level of manual handling, and have good computer skills including an understanding of the use of MS Office packages.
All employees are expected to adhere to Sunderland Care and Support policies and procedures including those relating to health and safety, data protection and information governance.
The successful candidate will be supported via Sunderland Care and Support’s induction, supervision, and appraisal processes.
For this role it is essential that you have the following skills and attributes:Outstanding communication skills
Excellent customer care
The ability to work under pressure
A positive caring outlook and enabling attitude
Good word processing skills and experience of using MS Office
Ability to take notes of meetings and record action points
Enjoy a challenge and be flexible in your approach to work
This is a busy but rewarding environment so the successful candidate must be a well organised self-motivated individual who can work on their own initiative as well as being an active team member
For an informal discussion about the role we would positively encourage you to contact Allison Watson, Assistant Team Manager on 07767005104 or by email – allison.watson@sunderlandcareandsupport.co.uk
Please ensure you refer to the Job Description and the essential and desirable criteria in the Person Specification when completing the online application form, as this information is used to select candidates for interview.
Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs. Please check your email inbox after the closing date for notification as you will not be notified by any other means. Please remember to check your junk/spam folder.
Shortlisting will take place week commencing 2 April 2024
Interviews will take place week commencing 15 April 2024
If you are successful following the interview process appointments will be made subject to two satisfactory references.
Please note CVs or covering letters will not be accepted.
For more information on Sunderland Care and Support, please visit our website;
https://sunderlandcareandsupport.co.uk.