Address
Form of work
SalaryCafé Supervisor
Contract Type: This is a full time (37.5 hours) permanent role
Salary: £26,032.50 per annum
About Us
Norwich Theatre is one of the leading arts organisations in the UK and the largest in the East of England, encompassing the historic Theatre Royal, the creative hub Stage Two, and the intimate mid-scale Playhouse. We present, produce and co-create a vibrant programme of live performance and creative engagement activities to entertain, enrich and inspire audiences of all ages and backgrounds, and we work with national and international partners to ensure we bring the very best theatre to our region.
We are an independent not-for-profit charity with no regular public funding, and rely on a share of ticket sales, one-off grants, fundraising/membership schemes and other commercial activities to deliver the work we do both on stage and in communities.
About the role
Norwich Theatre is looking for a Café Supervisor to ensure the smooth running of operations in Café Royal. Working alongside the Commercial Operations Manager in directing the Hospitality team in our Café and daytime events work. The role will deliver a first-class customer experience in all our Commercial activities across our buildings.
About You
You will have recent relevant experience in a busy hospitality or leisure environment, ideally with experience of working and supervising in a café environment. You will have experience and understanding of EPOS till systems and cash handling, together with a people and customer focus approach will be key. The successful candidate will have experience of providing outstanding customer service and an eye for detail.
We Offer
A great salary, 25 days annual leave, plus bank holidays, plus your birthday off, together with a range of benefits and discounts including wellbeing support, discounted theatre tickets and discounts in our restaurant, cafe and bars.
Please see the attached for full job description.
Closing date for receipt of applications: Midday on 31st May 2024
Interviews are planned for 3rd and 4th June 2024
