Address
Form of work
SalaryCAFM Onboarding Consultant
£50,000 - £60,000
Remote Working - with monthly North West Head Office required
Company Overview
Cobalt is once again delighted to be supporting a well-respected Facilities Management and Project Management Software provider. Due to the business's ambitious growth plans over the course of the next 2 years, where they will be partnering with large-scale retailers and government entities, they are looking for an ambitious and adaptable Product Onboarding Consultant to help the business achieve its lofty ambitions.
Role Responsibilities
Plan, manage and communicate the progress of projects, achieving project milestones and maintaining momentum using the client standardised model for Customer Onboarding
Set and manage customer expectations regarding project scope and timeline, customer responsibilities, stakeholder roles and responsibilities, project governance (communication, change control, escalation), risk management, and organisational readiness
Conduct demonstration and consulting sessions (on the phone and in-person) and document with meeting minutes
Provide customers with follow-up consulting and general assistance in areas of expertise, utilising domain knowledge specialists when necessary
Be a "go-to" resource for specific functional areas for both internal and external users
Document improvement suggestions and contribute to a product roadmap repository
Role Requirements
Must have experience in delivering software implementation solutions across a real estate/ facilities management background
Quick learner with a passion for software technologies and the ability to understand
Ability to map processes and have worked in a large process mapping project
Must have excellent organisation, communication, and collaboration skills
Strong proficiency in Microsoft Office products
Have a strong understanding of organisational change management and working within a large change management project
If you are interested in this role and would like to hear more then please send a copy of your most up-to-date CV.
