Call Centre Nights Team - 8Pm - 8Am

Looking for a new Call Centre member in our busy working environment.

Shifts pattern: 8PM - 8AM FULL TIME EVENINGS

Remote working

Client Details

Emergency assistance, all inbound Call Centre.

Description

• Answering incoming calls promptly and professionally
• Providing information and assistance to customers in a clear and concise manner
• Handling customer inquiries, complaints, and concerns with empathy and patience
• Resolving customer issues and escalating complex problems to appropriate personnel
• Making outbound calls for follow-ups, surveys, or other purposes
• Updating customer information in the database accurately
• Processing orders, returns, and exchanges efficiently

Profile

• Call centre experience
• Good customer service skills
• Good on the phone
• Can think on feet

Job Offer

• Good rate of pay
• Immediate start
• Full work from home model