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Form of work
SalaryThe Campaigns & Media Specialist will primarily support the Retail Campaigns Manager & Head of Marketing in delivering the Flight Centre retail campaign calendar, including cooperative marketing activity, supporting in-house media buying, driving the Marketing relationship with our sales staff and supporting the local PR strategy.
About Us
Flight Centre is an award-winning travel retailer with hundreds of stores around the globe. Our purpose is to open up the world for those who want to see which means creating incredible, life-long travel memories for our customers. We are famous for our fun and rewarding culture and exciting career opportunities. We’re a company built by travellers for travellers and our benefits reflect this. We not only want to open up the world for our customers, but also for our people so you can experience destinations first-hand. If you have a passion for travel and are looking for a fun and rewarding career, Flight Centre is your next destination.
The Role
This role requires an individual who is highly organised and efficient, excellent communication skills and attention to detail, the ability to build and maintain relationships both internally and externally, with total customer-centricity.
Primarily, this role involves owning campaign implementation and reporting, in line with global standards. You will be responsible for briefing internal teams on retail campaigns and obtaining brand and supplier sign off, whilst ensuring you are the main point of contact for internal and external stakeholders, and providing post-campaign reporting. This will mean maintaining positive relationships with key suppliers, using cooperative marketing funds to implement agreed campaigns and activity, creating pitch proposals, presenting and reporting to partners.
Secondarily, this role will support the Head of Marketing with the strategy and administration of in-house media buying, including briefing external media partners, reviewing proposals and developing media plans and reporting. This role also owns the marketing relationship with our retail front line through monthly communications, LSM requests and ad-hoc fit-out requirements, and will assist with PR requirements for the brand too.
Approximately splits of responsibility per below:
- Retail marketing campaign (75%)
- In-house media buying (10%)
- Stores (10%)
- PR (5%)
Requirements:
- Prior experience in the travel industry - 5 Years minimum
- Prior experience in marketing - 3 Years minimum
- Educated to Degree level or equivalent - Desirable
- Prior studies in the marketing field - Desirable
Our fantastic work perks
- Discounted travel for family and friends - booked by our in-house travel team – as part of Flight Centre Travel Group, you have access to industry rates and discounts for you and your friends and family.
- Career progression – as part of Flight Centre Travel Group with a global brand network spanning 30+ brands and 20+ countries you are empowered to create clear career pathways and have access to the training and support needed to achieve your goals.
- Fun culture with industry-renowned social events (think monthly award nights, global conferences, end-of-financial year balls + more).
- Active Hour – an hour set aside each week to spend on your well-being.
- Bronze-level health cash plan - claim cash back against a range of medical services including dentistry, optical, and chiropractic.
- Plus so much more (company-matched charitable giving, excellent pension scheme, an active hour each week etc.)
Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.
We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at applications@flightcentre.co.uk
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