Card Account Manager

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package.

This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

Global Payment Solutions is made up of almost 10,000 people, across more than 60 countries.

The business is uniquely positioned to help clients make payments across borders, across currencies and regulations, quickly and efficiently with dedicated country and regional and global support.  

Our expertise in this area is repeatedly recognised by the industry’s most prominent publications and associations with numerous global, regional and country awards.

We are currently seeking an experienced individual to join this team in the role of Card Account Manager.

This role will manage strategic initiatives and will assist in developing and implementing HSBC largest commercial card programmes.

You will work within a matrixes organization to deliver support, strategic drive and programme optimisation through GPS card solutions, serving as a key subject matter expert in a continuously evolving competitive and regulatory landscape.

HSBC is looking for a Commercial Card Account Manager, with proven client facing experience in the Commercial Card industry.

The role’s main focus is generating and driving revenue through identifying, developing and optimising new and existing client opportunities.

The Card Account Manager will focus on the generation of revenue and retaining key customers. The successful Card Account Manager will have proven B2B sales / account management experience as well as an understanding of the Global Commercial Cards industry.

In this role, you will:

•    Proactively focus on the generation of Card Account growth opportunities to generate income for the scheme from instigation to implementation 
•    Manage a portfolio of around 30 key card programmes 
•    Focus on the delivery of programme optimisation and objective settings to drive share of payment volumes captured growth
•    Set-up, attend and drive regular client programme review meetings 
•    Building relationships with new and existing clients to gain a clear understanding of their requirements
•    Develop and implement new ways of working with key clients for longer term partnerships
•    Understand market trends and the likely impact on revenue streams
•    Responsible for oversight of short-term and long-term key client’s portfolio strategies leveraging regional Product execs to provide insight and clarity of regional and local customer needs, and the regulatory environment 
•    Develop and drive specific commercialization activities creating tools to support sales and client service teams in educating and marketing our global Product capabilities

To be successful in this role you should meet the following requirements:

•    Experience in designing & delivering presentations to senior internal and external audiences
•    Experience of building and managing complex relationships with significant customers
•    Experience of selling and implementing Commercial Card solutions such as Corporate T&E cards, Purchasing Cards and Virtual Cards. 
•    Past working experience in a relevant role, i.e. Product Manager, Commercial Card Sales or Account Management  
•    Experience of using relevant software packages, i.e. Excel, PowerPoints
•    Strong and effective stakeholder management skills 
•    Good numerical/ analytical skills

We believe that being open to a range of perspectives and cultures is vital for our business. We work hard to ensure our diverse and inclusive workplace reflects the communities we serve. We want everyone to achieve their potential – regardless of their gender, ethnicity, disability, religion, sexual orientation or age. If you have a different way of seeing the world, we are interested in hearing from you.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500