Address
Form of work
SalaryCare & Support Team Leader
Harlow
£25,088
This role
Are you seeking an opportunity to develop your career at a leading Housing Trust? Can you demonstrate a track record of providing an excellent service to your customers? Do you have the capability to manage and motivate a team to provide continued improvements in our services? If the answer is yes to all three than please do not hesitate in applying for this role.
We are looking to appoint a Team Leader in Harlow to ensure the service provided is consistently improving and can lead the teams by example. The service supports customers with Learning Disabilities. The customers are adults looking to still be proactively involved in community activities and learning opportunities. As such you will have the opportunity to support them achieve this.
This is a great first step into management. You will be leading by example a team of Care & Support workers, as well as providing support to customers. You will be responsible for ensuring compliance with contractual, regulatory and business requirements, while delivering excellent, personalised, value for money services to customers.
What you`ll need to succeed
To be successful in the role previous experience of supporting individuals with learning disabilities is essential. We are seeking individuals that have previously provided care or support to adults. You will demonstrate you understand what good support looks like, which is appropriate to the age, gender, disability, race, religion and sexuality of the customer to improve their quality of life and independence.
Essential is that you have a passion for providing excellent support to customers and strive for continual improvement. You will embrace our core values and support in embedding these in everything the team does.
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About Us
Our organisation was built on a simple mission – to give people a safe, secure, and affordable home. That is as true today as it was in the 1950’s, when our founder Molly Huggins established an organisation to provide homes for Windrush migrants in London. Our core purpose is that “everyone should have a home and the chance to live well” To fulfil this vision, we work with partners to make our neighbourhoods – new and old - sustainable and vibrant places, where our customers want to live. We put people at the heart of everything we do and to guide us in every decision we make. Through managing more than 57,000 households we work at a scale that means our actions to achieve this have real impact.
We firmly believe that by serving people better every day, we will support a healthier, better cared for, and more prosperous society in the future. Like our founders before us, we will leave a lasting legacy for future generations. Our colleagues are crucial to our success in achieving this. Therefore, we are committed to investing in colleagues and creating the opportunity for them to develop. Our working environment has been designed to be one that brings out the very best in people.
What you'll get in return
We also offer a wide range of benefits. Please take a look at our benefits document attached.
Our promise
All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.
We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Please note :- we do not currently offer visa sponsorship.
What’s in it for you?
Our benefits include:-
- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
- 2 volunteering days per year for things like helping out in local communities
- An additional ‘Beliefs day’ once a year to have an extra a day off
- Enhanced pension with matched contributions of up to 9%
- Life assurance cover 3 x your salary
- Health cash plan scheme for your everyday healthcare needs which you can add your family members too
- Tenancy deposit – interest free loan to help with rental deposits
- Access to extensive learning and training opportunities with Wisebox platform
- Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
- Career progression across the organisation with our mentoring programme and apprenticeships
- We are committed to the wellbeing of our colleagues and support this as an organisation
About us
Learn more about our benefits and organisation by viewing our attached document
Our promise
Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve.
We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.
Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!
We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
