Case Manager (Employment Advisor)- Refugee Employability Programme

“Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation.”

At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.

For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all.

Purpose

As a Case Manager, you will play a vital role in supporting and guiding participants accessing our services on the Refugee Employability Programme (REP) with the ultimate objective of finding suitable employment. REP, an initiative by the Home Office, is specifically designed to address the unique needs of refugees, providing them with the necessary support to secure employment and build fulfilling lives by removing barriers that may not be fully addressed by mainstream services.

Working within Shaw Trust locations, co-location sites, and community venues in London, you will prioritise the needs of participants by delivering individualised, timely support, encouragement, and guidance. Building and maintaining strong networks, you will drive referrals and create opportunities for participants, ensuring they have access to a wide range of resources.

Your dedication and commitment will be instrumental in achieving targets, maintaining compliance, and upholding exceptional quality standards to deliver outstanding outcomes for each participant. Join our team as a Case Manager and make a significant impact in the lives of refugees, supporting their journey towards self-sufficiency and a brighter future

Essential:

You will have:

• 5 GCSEs (A-C) or equivalent qualifications
• Demonstrable experience of successfully achieving and exceeding KPIs
• Experience of working with external stakeholders in providing exceptional customer progression routes, working with employers, local communities, health services or voluntary sector organisations
• Excellent verbal and written skills and ability to communicate concisely and effectively

Download the Job Description for full details.

Location:

Working across the following London boroughs: Hillingdon & Hounslow

Employee Benefits

As an employee of Shaw Trust as well as positively impacting people’s lives, you will have access to the following benefits:

• 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years’ service up to 28 days, and the option to purchase additional holiday
• 2 days paid volunteering leave each year
• An enhanced pension scheme after 6 months
• Life Assurance at 3 times your annual salary rate
• Access to a suite of learning and development opportunities including paid for apprenticeship and masters’ levels qualifications, and management development programmes
• Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women’s Network)
• Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan

Join a diverse and inclusive organisation

Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.

In addition;

• We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK.
• We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme.
• Living our values, we are keen to reflect the diversity of UK society at every level within our organisation.

We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion.

If you have accessibility requirements and/or would like further information about the role, please contact: Resourcing@shaw-trust.org.uk

Shaw Trust are currently mobilising a new contract and subject to our go live date, are recruiting for this vacancy.

Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.