Case Manager

Our Case Managers work with clients to ensure that they don’t just survive, but thrive – living their lives to the fullest – whatever that means to them – pursuing hobbies, interests, personal ambitions, education, career goals and whatever else inspires and engages them!

We have a wonderful opportunity for a Case Manager to join our friendly Rehab Without Walls team to manage all the moving parts of the client’s rehabilitation process, introducing the right therapists and services at the right time, coordinating and quality assuring services provided and maintaining effective working relationships with all the parties involved. This is a remote role supporting clients across Birmingham and surrounding areas. Full training will be provided for the right candidate.

For this role you will need to be a driver with ability to travel and hold a HCPC Registration, an NMC Pin or be registered as a Social Worker with at least 3 years post qualification experience. Orthopaedic or community experience would be an advantage as would being an Advanced Member or working towards advanced membership status of the British Association of Brain Injury Case Managers (BABICM).

For over 25 years our Rehab Without Walls team have learned from experience to expect the unexpected! Tales of unusual experiences are passed around, the best becoming RWW folklore. New Case Managers are regaled with them and soon have their own to add! Between us, we think we’ve developed a pretty formidable (and constantly growing) toolkit of skills, attitudes and actual kit to help us tackle whatever is thrown at us!

Our Case Managers are supported with an industry leading Learning and Development program including our Expert Witness training pathway.

We can also consider Associate (Self Employed) Case Managers - please get in touch for further details.

What you'll be working:

• 35 hours a week
• Monday to Friday
• 9am to 5pm
• 1 hour unpaid lunch

What you'll be doing:

• Advocating for the Client’s needs while building strong working relationships with families, deputies and litigation solicitors
• Produce action plans and goals with timeframes that are specific and relevant to the client
• Recruit, select and manage a team of care/support workers for Clients
• Implement an individual client focused Support & Rehabilitation Plan with specific guidelines for the support team
• Monitor and review the Case Management Plan and Support & Rehabilitation Plan, amending as per the Client’s needs
• Provide a flexible working pattern to the Support Team, to ensure the smooth operation of service, including working out of core hours, weekends and public holidays
• Compile risk assessments on key activities as required and identify risk management strategies that will manage the safety of all parties in a positive manner

What you'll have:

• Hold a HCPC Registration, an NMC Pin or be Social Worker Registered 
• At least 3 years post qualification experience
• Full Driving Licence and access to a car
• Experience supporting people with neurological conditions in a community setting would be an advantage
• Thorough knowledge of the CQC fundamental standards and key lines of enquiry
• Full working knowledge of the Mental Capacity Act (MCA), Deprivation of Liberty Safeguards (DoLS) and Safeguarding frameworks
• Ability to address and respond to employee issues in a fair and consistent manner
• Strong organisational, time management and planning skills
• Flexible, professional and positive approach to multi-site working

We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.

What to look forward to:

• 25 days plus bank holidays
• Birthday off
• Rehab without Walls Case Management Bonus Scheme
• Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
• Active Reward App giving discounts and savings on your weekly shop
• Free 24 hour confidential Employee Assistance Programme Helpline &  App to support with legal, health, wellbeing, relationship and consumer advice
• A Nest Personal Pension account
• Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians