Our client have a new opportunity for a Caseworker to join their team in Tondu, Bridgend.
Job Reference No: CW1
Location: Tondu, Bridgend
Salary: £55,150 per annum
Job Type: Permanent, Full-Time (35 hours per week)
About the Client:
The client represents over 120,000 academics, lecturers, trainers, instructors, researchers, managers, administrators, computer staff, librarians and postgraduates in universities, colleges, prisons, adult education and training organisations across the UK.
They also have members in the private sector, for example in private training agencies and language schools, as well as members working on a freelance basis. Students training to teach in post-school education also belong to the union.
Caseworker – The Role:
The client is seeking a Caseworker for their team in Wales to provide advice and representation to union members in personal casework matters. This exciting role is based in our Tondu, Bridgend office and reports to the Wales Official.
Main duties will include:
- Advising members with problems and disputes arising from their employment
- Representing members at internal grievance and disciplinary hearings
- Representing and/or assisting members in relation to external bodies, such as ACAS, EWC and employment tribunals
- Maintaining effective relationships with branch officers carrying out member casework and providing them with advice and support and, on occasion, training
- Managing own caseload, and progress of casework, under the Wales Official’s supervision
Caseworker – You:
- Experience of a similar working environment and/or understanding of working for a trade union or other not-for-profit organisation
- Educated to GCSE level or equivalent (inc. maths & English)
- Excellent communication skills
- Three plus years’ experience of handling personal casework matters
- Knowledge of UK employment and equality law
- Advocacy and representation experience
- Familiarity with the practice and procedure of employment tribunals
Caseworker – Benefits:
The client offers a number of financial and welfare benefits to support its employees. Please see the advert on our website for further details.
Caseworker – Diversity, Inclusion & Equal Opportunities:
The client is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
They need your support to make sure their employees come from a variety of backgrounds, so they especially welcome applications from disadvantaged communities. Even if you are not selected, it would be really helpful if you could complete the diversity & inclusion data when you apply for this role, because the client can make sure they are encouraging a diverse mixture of candidates to apply. Thank you very much.
The client are happy to accept applications in alternative formats from applicants who, for reasons of disability, may find it difficult to fill in our standard form. Please see the advert on the company website for further details.
The closing date for applications is Thursday 4th April 2024 at 10am. Interviews will then be held on Thursday 25th April 2024.
To submit your application for this exciting Caseworker opportunity, please click ‘Apply’ now!