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SalaryAbout On Your Side
On Your Side is the UK-wide support and reporting service for East and Southeast Asian communities who experience racism and/or any forms of hate.
Launched in August 2022, the service includes a 24/7 freephone helpline available in East and Southeast Asian languages; a website with reporting forms and resources; and ongoing community-based support delivered by trained casework advocates. We work to ensure that those who experience racism and/or hate have access to the highest levels of culturally competent support while building a better picture of the nature and range of incidents so they can be better prevented.
Funded by the UK Department for Levelling Up Housing and Communities, On Your Side is delivered by a consortium of 9 organisations including East and Southeast Asian led community groups alongside national hate crime reporting and hate crime prevention organisations. This role will be based at the consortium lead organisation, identity-based violence prevention charity Protection Approaches.
About the role
Based at Protection Approaches, the Project Officer will report directly to the On Your Side Project Manager, and work closely with Protection Approaches’ team, On Your Side Casework Coordinator, Outreach Officer, and all consortium partners.
This is a new and exciting role that will be central to the delivery and development of the On Your Side service as it moves into a new phase over the next 12 months as an established, sustainable service.
In this role the Project Officer will develop their project management skills as they work with the Project Manager on overall coordination of the On Your Side service including coordination of the project delivery team across partner organisations to ensure they are meeting agreed objectives to agreed timelines.
You will oversee several distinct areas of work including overseeing the strategy and work of the On Your Side Outreach Officer in developing and implementing new engagement, outreach, communications and public education strategies. You will also oversee the publishing of a quarterly data report, and ensuring data is being recorded appropriately and accurately.
You will represent the service at high profile meetings and events including meeting with current and future funders, representatives from national and local government, other policy-makers, police and, academic experts to build the profile of the service, improve its support methodologies and impact, and assist in the development and implementation of sustainability and fundraising plans for the service.
You will be trained by the Protection Approaches Outreach team on delivery of hate crime workshops, and other trainings and use those skills to deliver awareness sessions for On Your Side, raising awareness of the service and it’s benefits while supporting ESEA community members to better understand their rights and how they can tackle racism and hate.
The role is a 12-month fixed term contract. During this period we expect to secure additional resources to ensure the ongoing delivery of this service and extend the role of Project Officer.
The successful candidate will:
- Assist the Project Manager in overall coordination of the On Your Side service including coordination of the project delivery team across partner organisations to ensure they are meeting agreed objectives to agreed timelines
- Oversee the work and strategy of the On Your Side Outreach Officer to develop and implement engagement, outreach, and public education strategies to increase knowledge about the service and use of the service
- Increase the profile and visibility of On Your Side particularly among key stakeholders in ESEA communities and service provider to establish partnerships in outreach or referrals
- Represent the service at high profile external meetings, such as with funders, or stakeholders in regional or national government
- Represent the service at events and workshops including delivery of workshops about hate crime, the service, or other related topics
- Build networks across the hate crime prevention, reporting and support sectors
- Organise and chair meetings with partners and external consultative groups
- Identify lessons of community-led change to inform policy and advocacy activities
- Support implementation of monitoring and evaluation processes
- Regularly review incident reports to verify data accuracy, ensuring cases are appropriately followed and recorded
- Collaborate closely with the data team to ensure publication of quarterly anonymised and aggregated data reports, disseminated to relevant stakeholders
- Assist in the development and implementation of sustainability and fundraising plans for the service
- Commission and liaise with external contractors to deliver services
- Oversee communications including developing social media, website, and other communications copy, writing press releases, and writing opinion pieces
- Anticipate where problems may emerge and work with partners to solve those problems
- Maintain accurate project documentation and reports
For more details on this role, how to apply and the full person specification please download the full job pack.
