Chief Operating Officer

Chief Operating Officer

West Yorkshire (hybrid working, with travel to Bradford)

The Organisation

Our client supports charities and voluntary groups, addressing inequalities and working together to support those that need help the most.

Our client is now looking for a Chief Operating Officer to join them on a full-time, permanent basis, working 35 hours per week. There may be some need to work outside of normal office hours for which time off in lieu will be given.

The Benefits

- Salary of £60,000 - £66,000 per annum DOE

- Pension (contributions start at 4%)

- 25 days’ holiday, rising with length of service, with discretionary additional leave over Christmas

- Paid volunteering time

- Employee Assistance Programme

- A commitment to your personal development and training

- Regular team away days

- Internal wellbeing initiative and mental health first aiders

- Two discretionary wellness days per year

If you are a high calibre leader with an understanding of the non-profit sector and strategic experience of business operations and of leading change, this is a fantastic opportunity to play a key role in our client’s charity.

You will be pivotal in driving their operational efficiency, using your expertise to grow the organisation and develop your portfolio of experience within the charity/voluntary sector.

So, if you want to create positive and lasting change, our client wants to hear from you.

The Role

As Chief Operating Officer, you will act as a deputy to the Chief Executive and oversee and manage the efficiency of our client’s operations.

In this brand new position, you will be pivotal in leading the implementation of our client’s five-year strategy to improve their operational efficiency and diversify their income streams.

You will collaborate with key team members to drive growth and sustainability, ensuring that processes are community-centric, as well as building strong relationships with donors and partners.

Leading efficient processes and systems across the organisation, you will develop a decision-making structure that speaks to our client’s values and oversee the end to-end customer journey for donors and community organisations. Additionally, you will ensure they are able to meet their ambitions to modernise operations and governance by making sure they have the capacity to build relationships and continue community work.

Within your first two years in this role, you will:

- Ensure alignment between the execution of our client’s strategy and operational activities

- Develop an organisation-wide monitoring and reporting system

- Facilitate the transformation to an insight-led and learning organisation

- Apply an agile solution mindset to operational challenges

- Secure efficiencies across all work and processes

About You

To join our client as their client’s Chief Operating Officer, you will need:

- Senior management experience within a charity or similar organisation

- Proven experience of supporting and implementing business strategy in a senior leadership or consulting role

- Experience of leading systems and changes to process and culture

- Experience of developing effective user-focused operational systems, policies and processes

- The ability to develop budgets for new projects and partnerships, with strong financial acumen

- Strong leadership skills

- Excellent communication and stakeholder engagement skills

The closing date for this role is 24th March 2024.

Other organisations may call this role Operations Director, MD, Managing Director, Director, or COO.

Our client is an equal opportunities employer. The communities they serve are very diverse and they aim for their staff team to reflect those communities. Our client particularly encourages applications from people from communities experiencing racial inequity, who are currently under-represented within their staff team. All applications will be considered solely on merit. As such, our client redacts details that may identify any protected characteristics on job applications.

So, if you’re looking for a role where you will help create real change as the Chief Operating Officer, please visit our client’s vacancies page for more information and to apply. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.