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Form of work
SalaryLocation: BHF Priory Centre
Responsible to: Chief Executive Officer
Salary: £40 - £45,000 per annum dependant on experience.
Benefits: NHS Pension, free company parking, Blue Light discount card, Bike 2 Work scheme.
Holidays: 25 days plus Bank Holidays.
Company Overview:
Our client is committed to delivering high-quality patient care while upholding corporate governance standards, therefore we are currently seeking a dynamic and experienced Chief Operating Officer to join the team. You will play a pivotal role in ensuring the effective and efficient delivery of day-to-day operational performance across healthcare services.
Job Purpose:
As the Chief Operating Officer, you will be responsible for overseeing the operational management of service areas within the business. You will work closely with the Chief Executive Officer and senior management team to develop and implement strategic plans, ensure compliance with policies and procedures, and foster positive relationships with stakeholders both internally and externally. Additionally, you will lead service development initiatives, manage projects for service improvement, and promote a culture of innovation and change.
Primary Duties and Responsibilities:
Strategic Planning and Performance:
- Manage the operational performance of service areas to ensure effectiveness and efficiency.
- Identify and implement service changes in response to evolving demands and policies.
- Develop and maintain relationships with existing and new stakeholders to uphold the positive business image and business development.
- Manage and minimise risks within the organisation.
- Effectively liaise with external agencies and stakeholders as required.
- Design and manage project plans for service improvement initiatives.
- Foster a culture of innovation and change across all services.
- Lead the development and review of policies and procedures related to service improvement.
- Make proposals to the Board for the development of services in line with strategic requirements.
- Support teams across the business on the management of change relating to strategic service development projects.
- Establish and uphold processes for auditing purposes.
- To support and promote patient access and the effective flow of patients through the required service.
- Delegate, organise and prioritise autonomously to ensure the safe delivery of service.
- Recognise trends in data to plan future projects and monitor the daily operations.
- Provide clear leadership and management.
- Work collaboratively to ensure work is evenly allocated, staff are trained and knowledgeable.
- Ensure staff are deployed in a cost-effective way and that controls are in place to meet key workforce performance indicators.
- Ensure staff have annual appraisals and Personal Development Plans.
- Analyse and interpret the performance of services and projects.
- Ensure compliance with NHS contractual obligations.
- Uphold the company ethos and values.
- Build relationships with senior individuals in the field and maintain key contacts.
- Use influencing and negotiation skills to manage interfaces between projects and operations.
- Provide and receive highly complex, sensitive, and potentially – contentious information.
- Representation in sensitive situations and deliver difficult messages when required.
- Proven experience in operational management.
- Strong leadership, communication, and negotiation skills.
- Ability to manage complex projects and initiatives.
- Knowledge of NHS contractual obligations and policies.
If you are interested in joining the team as the Chief Operating Officer, please submit your CV outlining your relevant experience and qualifications.
Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location.
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