Claims Handler - Independent Broker

An established independent insurance broker who have achieved impressive growth over the last few years are now looking for a Claims Handler to join their team in Harrogate.

You will work closely with the Claims Manager and assist them as they continue to build and integrate the claims function.

• Responsibility of handling claims for clients, ensuring they are processed as speedily and efficiently as possible
• Typically dealing with Motor, Property, EL /PL, Material Damage and BI claims
• Deal with claims submitted efficiently, effectively and pro-actively
• Achieve retention by providing an excellent, professional service to the client
• Liaising with third parties, policy holders, insurers, solicitors, and loss adjusters
• Dealing with claims from cradle to grave, including negotiating all aspects of claims including credit hire from customer perspective
• Maintain effective internal communication through liaison with team members, external communication with Insurers and other contacts
• Work closely with Account Handlers & Account Executives in relation to losses associated with their clients

Skills

• Previous experience handling claims is essential, preferably with commercial losses, however strong personal motor claims knowledge will be considered
• First rate customer service skills and an ability to understand their needs
• Strong telephone and negotiating skills

In return is the opportunity to be part of a growing claims department that is shaping for the future. Salary for the role depends on experience but typically ranges from £26k to £32k and comes with 25 days annual leave, private medical and a competitive pension.

If you would like any further information on this role then please do contact Daniel Bell at Bell & Co Professional Recruitment.