Technical Claims Handler - Property
York
Negotiable Salary + Excellent Benefits
We are currently recruiting for a Technical Property Claims Handler on behalf of our client, one of the leading brands in the UK insurance market.
The successful candidate will manage a caseload of major and complex Property and Business Interruption Claims, handling these Claims from cradle to grave.
Key Responsibilities
- Proactively managing a portfolio of HNW Household and Commercial Claims ranging in value from £100,000 to millions of pounds.
- Helping customers in their greatest time of need, being sure to utilise your empathy and flexibility of approach in order to achieve the best outcomes for the customer.
- Dictating the strategy on your portfolio of claims, demonstrating the ability to make good decisions.
- Building fantastic working relationships with internal colleagues, Loss Adjusters and other chosen external partners to ensure the best outcome for us and the customer.
- Taking ownership of stakeholder management, communicating regularly with the customer, the broker, the relevant Underwriter, the Property Claims Management Team, and the Head of UK Claims.
- Providing real time feedback to the Underwriters and the Wordings team, in order to assist them with the management of their own portfolios, risk management, and product development.
- Acting as a senior referral point for colleagues.
- Taking a leading role in wider coaching, training and mentoring initiatives within the department.
Key Requirements
- Extensive experience and a proven track record in handling high value and complex Household, Commercial Property and Business Interruption Claims from either an insurer or loss adjusting background.
- ACII or ACILA qualified, or with a commitment to complete them.
- Excellent organisational, negotiation and communication skills.
Keywords: Property Claims Adjuster; Property Claims Handler; Loss Adjuster; Property Adjuster; HNW Claims; Household Claims; CILA; CII
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