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SalaryWho is HSBC Innovation Banking?
HSBC Innovation Banking is the power behind the UK’s forward-thinkers, future-makers, and leap-takers, helping them ignite the bold ideas that reshape our world. We offer flexible banking solutions for start-ups, scale-ups, growth businesses, investors and those working towards IPO typically within the technology and life science sectors.
Whether it’s comprehensive banking, managing cashflow, plans for buyouts or Strategic Fund Solutions, we power ideas at every stage of their journey. From the first-time founders to the funds that back them, and everything in between. We're proud to accelerate growth for our clients, create meaningful connections and communities, and open a world of global opportunity for entrepreneurs and investors alike.
Here’s to never standing still. Come and join us!
The team you’ll work with:
Client Onboarding Impl Mgr UK will be the primary liaison and decision maker for Client Onboarding & implementation.
Working directly with the Client Service & Operations teams to ensure that all new and updated client relationships have undergone the appropriate levels of client identification and verification, due diligence, sanction screening, and documentation approvals as mandated by HSBC Innovation Banking’s KYC, DD & AML procedures.
You will develop standards for ensuring that the above is achieved efficiently and consistently, ensuring effective communication across the business.
The value you’ll add:
The incoming hire will report to the Head of Client Onboarding and the role itself will partner closely with Client Relationship team’s, UK Financial Crime, Financial Crime Risk & Controls (FCRC), Risk & Compliance, Operations, and the Client Service team, both domestically and globally.
In addition to this, you will be responsible for creating MI data for the business.
What you can expect to be doing:
KYC SME for the Client Onboarding and Implementation team.
Provide regular feedback and coaching to client facing roles (RA’s) and relevant business heads to ensure key issues are raised and resolved for Onboarding and Implementation of UK branch deposit accounts.
Primary decision maker in documentation review and QC for new/updated UK Client Onboarding
Champion the usage of variety of independent research sources, perform the required KYC screening, and corroborate the information obtained on the client as required by the KYC procedures.
Partner with FCRC Compliance/UKFC to ensure monitoring and reporting is completed and exception approval conditions are met within timescale and documented.
Develop and implement robust processes and procedures for ensuring compliance with regulatory and AML obligations which make sense for the business and enable collation of quality data for monitoring and reporting purposes.
Responsible for reviewing and ensuring the required AML/KYC regulatory requirements are met by your team.
Liaise with UK and/or US Compliance teams and business partners on specific requirements and regulations arising under unusual or exception circumstances impacting the onboarding practices, Balance the need for quality and regulatory compliance requirements.
Managing the team in respect client reviews and work directly with Compliance & Operational Risk teams on audit reviews
Develop and produce Management Information (MI) reporting on adherence to process, procedure and policies.
Develop and produce reporting on UK onboarding numbers, including life stage of client, and split across UK and US team codes.
Provide guidance on development and process across the firm for UK Client Onboarding and Implementation practices to ensure strong controls and oversight.
Coordinate and oversee ongoing review of Client Onboardings throughout process to opening.
Monitor onboardings for potential issue in collation of required documentation and raise awareness and escalate as appropriate. Provide regular reporting to appropriate teams on current status of Onboarding and compliance.
The experience you need:
You will have strong experience in client relationship building and support in financial products.
Strong commercial bank deposit and cash management and financial services products and services and the customer relationship management system.
Excellent stakeholder management experience.
Line management experience, proficient in developing and building a team.
Where you’ll be based:
Our home office in Finsbury Square, London. We offer hybrid working to all of our employees, so you can flex between home and the office.
Equal Employment Opportunity
HSBC Innovation Banking is an equal opportunities employer. We support inclusive practices within our assessment process. If you need any specific support, please highlight to your Recruiter or via your application.
