Client Service Adviser

Client Service Adviser

Up to £25,000 Basic (DOE) + Commission (£29K OTE)

*Hybrid role - 3 days office based, 2 days working from home*

The Company:

We are recruiting for one of London's largest and most prestigious whole of market Independent Mortgage & Protection Brokers.

As a highly respected name in the market, they provide mortgage/protection advice and complementary products to individuals/employees within major FTSE250 corporations. With a reputation built on trust and outstanding service they have continued to grow year on year, and as such are currently seeking a personable Client Service Adviser to join their organisation.

The Position:

As Client Services Adviser you’ll be responsible for communicating with both existing and new clients, informing them of additional products/services available alongside their mortgage and scheduling appointments with the relevant specialist advisers.

To be a successful Client Service Adviser, you’ll need be goal orientated and have a solid understanding of the sales process.

Key requirements:

• Proven experience as an appointment setter, new business sales exec, telesales representative, or similar (ideally within the mortgage/protection industry)
• Significant experience of providing a superior level of customer serviceover the phone
• Excellent verbal and written communication skills
• Exceptional time management & prioritisation skills.?
• Excellent attention to detail and methodical approach?
• Highly competent in using a wide range of IT software and industry applications (Previous experience of Bluecoat/Finplan is an advantage but not essential as training will be given.)
• Results orientated with a commitment to continued professional development.

Benefits:

• A thorough onboarding program and continual support
• Continual warm leads that will give you access to professionals that work for some of the biggest companies in the country
• 9am - 5:30pm (5pm on Fridays) working hours and the ability to work from home
• An inclusive, team orientated business that strives to succeed and stand out in the industry

To apply for this Client Service Adviser role, please hit the 'Apply Now' button to send us your CV