Address
Form of work
SalaryWe are seeking an enthusiastic Client Service Officer to provide first-rate service to our clients within the Operations department, in the Banking and Financial Services industry.
Client Details
This is a large company in the heart of London, known for its commitment to Client Service within the technology and telecoms sector. With a strong presence in the banking and financial services industry, they are well-regarded for their focus on employee development and rewarding high performance.
Description
The Client Service Officer role involves the following:
- Providing excellent customer service to clients
- Handling client inquiries and resolving issues promptly
- Collaborating with team members to meet client needs
- Assisting with the development of client relationships
- Maintaining up-to-date knowledge of industry trends and technologies
- Participating in regular team meetings and training sessions
- Contributing to the company's mission of high-quality Client Service
- Supporting other tasks as required within the banking and financial services department
Profile
A successful Client Service Officer should have:
- 1-2 years experience in financial services
- Excellent customer service skills and a client-focused approach
- Strong knowledge of the technology and telecoms sector
- Ability to work as part of a team and contribute to a positive work environment
- Strong problem-solving skills and the ability to handle client issues effectively
- Good understanding of the banking and financial services industry
- Proactive attitude and willingness to learn
Job Offer
- A competitive salary of £32,000 - £35,000 per annum
- A bonus scheme rewarding high performance
- Great office amenities including a gym, bar, and onsite barbers
- Same-day doctors appointments available onsite
- Exciting high performers trips to destinations such as Val D'isere, Las Vegas, and Ibiza
- Excellent progression and career development opportunities
We encourage all interested candidates with a commitment to Client Service to apply for this exciting opportunity in London.
