Communications Officer

Job Title: Communications Officer

Location: Sharston

Salary: Up to £27,000 per annum, depending on experience

Job type: Full time, Permanent

About Us:

Express Solicitors is an award-winning law firm that supports personal injury and clinical negligence claims. We have a five star ranking with Trust Pilot from over 5,800 reviews, which, coming from our clients, means a lot to us.

The Role:

The Communications Officer will be supporting Express Solicitors during a period of significant growth. The postholder will provide communications support to the Head of Marketing and Communications, with a particular focus on sourcing quality stories, writing and publishing case studies, and other suitable editorial content, for our internal newsletters and other internal communications, and external communications such as media releases, articles and social media.

This role requires attention to detail and excellent writing skills (including being able to adapt your writing style for different audiences) and the ability to juggle a varying workload in a fast-paced environment. You will need to respond to enquiries promptly and efficiently. Experience creating and scheduling social media content and posts and website CMS skills (Wordpress) would be an advantage.

Responsibilities:

• To support the effective delivery of our communications and brand strategy, helping to drive and deliver growth
• To be the communications point of contact including for our Partners in the absence of the Head of Marketing and Communications
• To be staff's point of contact for internal news and updates, with responsibility for our internal newsletter and other internal briefings, working closely with HR and other teams
• To work alongside our internal charity committee to ensure employees are informed and engaged in our fundraising activities
• To support our company events
• To liaise with the media, responding to press enquiries and if requested writing media releases for distribution to local, regional and national press
• To source, write and create content for the website and other platforms as directed in collaboration with our digital marketing partner agencies
• To secure and create engaging, relevant and professional social media content including making effective use of photography and video, responding to enquiries on social media if needed and in line with agreed messaging
• To support subject matter experts on the development and writing of their legal updates and marketing and public relations content
• To edit content to maintain our tone of voice and appropriate format for the channel
• To create new content such as case studies and articles from seminars and other existing content
• To work with our SEO partner on the company's websites and CMS, ensuring content meets agreed editorial standards as well as technical requirements for tagging and search engine optimisation.
• To ensure content on our marketing platforms and channels is accurate and updated by content owners according to an agreed schedule.
• To ensure content on our marketing platforms and channels is accurate and updated by content owners according to a schedule

About You:

• Educated to degree level (or equivalent) qualification
• At least two years marketing, communications or journalism experience
• Experience writing and creating content for social media would be an advantage
• Excellent written English, grammar and attention to detail is essential
• An eye for a story or for an engaging social media post, that supports our strategic objectives
• Excellent communicator with great interpersonal skills, and a can-do, roll-up sleeves attitude
• Ability to work to deadlines, manage time effectively and know when to escalate issues to a senior member of the team

Salary, Hours and Benefits:

• Up to £27,000 per annum, depending on experience
• Our standard working hours are 8:30am to 5:30am Monday-Thursday and 8:30am to 5pm Friday
• 3/2 alternative working from home pattern for all staff after completing three months' probation
• 23 days holiday a year, rising to 26 days
• Private medical insurance available after 2 years' service
• Death in Service - 2x salary
• Active social committee with generous departmental and firm-wide social budget
• Active training culture and various groups and events such as Diversity & Inclusion
• Enhanced Maternity Leave payment if you have over 1 year tenure

Next steps:

If this sounds exciting to you, then we would love to hear from you!

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with the relevant experience or job titles of Marketing Executive, Marketing Campaign Coordinator, B2B Marketing, Comms Executive, Marketing and Comms Assistant, Marketing Strategy, Communications Officer, Marketing Specialist, Graduate Opportunity, Junior Comms Assistant, Communications Executive also be considered for this role.