Communications Officer - Hybrid - Ealing

Communications Officer required for our public sector client to work on a Hybrid basis -
1-2 days office required.

Client: Local Authority in West London

Job Title: Communications Officer

Pay Rate: £25.22 per hour PAYE or £33.42 per hour UMB (Inside IR35)

Hours: 36 Hours a week (Mon-Fri) 1 day per week in the office

Duration 3 Month Contract (possible extension)

Purpose of the job
1. Deliver first class communications campaigns and activities which reinforce the client's organisational narrative, and ensures that residents, businesses, partners, and other stakeholders are fully informed about the client, its priorities, its services, and its values.
2. Support staff across the organisation to protect and enhance the reputation of the client, explaining client policy and decision-making accessibly to a wide range of diverse communities and audiences.
Principal Accountabilities
Working closely with colleagues in the wider communications service, design and deliver strategic communications campaigns that are strategically aligned to the client's policy priorities and services which support the aims of the client Plan; and which are shaped by audience and community insight and are properly evaluated.
Successfully pitch campaigns to lead Members and Strategic Directors / DMTs to gain feedback and buy-in and ensure all communications and campaigns are delivered on time, to budget and to the client's satisfaction.
Regularly evaluate and report on outcomes to the Communications & Campaigns Manager and provide content for progress presentations to Committee Chairs and Strategic Directors demonstrating how campaigns are helping the client to meet its strategic objectives.
Develop strong working relationships with colleagues across the organisation when planning and delivering communications campaigns and strategies.
Working closely with colleagues in the wider communications service, provide a reactive communications and public relations service for the organisation providing advice and guidance to colleagues on how best to use the communications functions (ie media) and make recommendations on strategic communications on difficult / sensitive and crisis issues that affect the reputation of the client.
Write and edit high-quality, accessible and engaging copy within tight deadlines for a wide range of audiences and mediums / channels / platforms (e.g. posters, fliers, letters, speeches, web copy)
Create or commission high quality content and communication assets, ensuring that all client communications content and assets are inclusive, accessible and demonstrate cultural awareness of the diverse communities who live and work in the borough. Through targeted work, use communications and engagement activity to help tackle inequalities.
Work collaboratively and promote and communicate the work of the Communications Team and its projects internally and externally, sharing ideas and best practice.
Manage workload and priorities effectively, ensuring work programmes are updated frequently to enable an effective agile work model and update the Communications Grid and or other planning tool.
Maintain professional standards by keeping abreast of best practice in communications and issues affecting local government - such as government policy and keeping up with best practice in communications, support adherence of client communications to the Code of Recommended Practice on Local Government Publicity.
Key criteria, skills and experience:
* Good understanding of communications and public relations practices and creative/production processes.
* An understanding of the issues facing local government, including an understanding of the law as it applies to local government communications.
* Experience of supporting work to interpret political vision, aims and strategy to inform communications strategies and campaigns.
* Experience of delivering successful communications strategies and campaigns in a large complex organisation.
* Experience of taking complex information and transforming it into accessible and inclusive communications which promote corporate priorities and messages.
* Experience of using a range of communications channels which create opportunities for meaningful two-way dialogue between the client, the borough's communities, and other stakeholders.
* Experience and knowledge of working with senior management including CEO.
* Project management experience and preferably of using O365 software to manage work programmes and prioritise new issues arising, enabling an agile working environment.
* Experience in generating new and creative content / ideas.

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