Communications, Social Media & Consultation Lead

Communications, Social Media & Consultation Lead

ASAP until Fri, 19 Apr 2024

Based in Devon - Flexible 3 days (Part time 22.5 hours per week)

You will need to be flexible to work from home and the office as and when required.

Hourly rate £25 Via Umbrella

Preparing press releases. Campaign management. Social media. Internal/external Comms.

Role purpose

To ensure a strategic approach to PR and comms is taken and to lead in the development of the communications & Consultation strategy to help create a positive profile and reputation for which must underpin, and align with, the strategy and vision of our client to be a great place to live, work and visit and current strategic plan.

To help engage residents and other stakeholders with priorities through the development and delivery of creative and high-quality content across a range of on and offline channels.

To lead the clients work in improving the way it communicates internally and externally with the public, staff, and service users. To maximise opportunities for publicity on emerging software platforms and media capture and manipulation technologies. To coordinate the formal complaints process and act as the named Local Ombudsman Link Officer. 

Essential Experience

• Experience and knowledge of marketing and communications techniques including the use of printed and online materials and of using and developing Social Media effectively in a professional capacity

• Experience of developing and managing effective internal and external communications strategies and plans, including crisis or reputation management 

• Previous experience of drafting suitable content for Social Media as well as web editorial

• Liaising with the media and communication professionals, including designers

Desirable Experience

• Experience and knowledge of community engagement

• Proven record of continuous change and improvement

Essential knowledge

• An understanding of local authorities, the political environment in which they operate and the key issues and challenges they face

• Knowledge of the various laws and codes governing equalities, public relations and communications

• Ability to understand the broader organisational issues facing the client and implications for local government of national policy.

Due to high demand we are only able to respond to applications that meet the required criteria