The post holder will be closely supported in the team and will have the opportunity to participate in training and development as part of the team’s continuing professional development programme.
Experience and knowledge of working with Dual Diagnosis would also be desired.
EIP Care coordinators are required to coordinate the full range of psychological, pharmacological, social and occupational interventions recommended in NICE guidelines. Care should be coordinated across all relevant agencies encompassing the whole psychosis care pathway. A person-centred, integrated approach to providing services is fundamental to delivering high-quality care to people with psychosis.
Key Task and Responsibilities
Care Coordinators working with people with psychosis should ensure they are competent in:
- Engagement
- Working with a biopsychosocial formulation
- Assessment skills
- Using explanatory models of illness
- Explaining the causes of psychosis
- Explaining treatment options
- Negotiating skills
- Skills for working with families of people with psychosis
- Conflict management and conflict resolution.
Care Coordinators working with people with psychosis from diverse ethnic and cultural backgrounds should ensure they are competent in addressing cultural and ethnic differences in beliefs regarding biological, social and family influences on the causes of unusual mental states, treatment expectations and adherence.
Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and Mental Health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.
We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with Mental Health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.
Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
We’re Kind
We’re Fair
We Listen
We Care
Management responsibilities
Managing Caseload
Significant knowledge, awareness and understanding of Mental Health
Law, including legislation of particular relevance to the community
sector including the Community Care Act (2015) treatment legislation,
the Care Programme Approach (2008), the Mental Capacity Act (2005)
and Community Treatment Orders (CTO).
To be personally responsible and professionally accountable for a
caseload as part of the community team and lead and manage the
work of others as required.
Co-ordinating care, communicating with other professionals involved in
the care and ensuring regular CPA reviews are held as required. This
will include communication with other teams for example in-patient
services through attendance at ward meetings and with interface
services e.g. Addictions service and CAMHS services where
appropriate.
Independently carrying out assessment, care planning and care
coordination with excellent interpersonal skills, ability to listen to others’
views, respect and value individuals from a diverse range of
backgrounds.
Leading meetings with community team members on a regular basis to
discuss report and evaluate client care.
Leadership
Ensuring that electronic patient’s records are complete. Writing reports
and letters in a community setting.
Engaging in practice reflection through clinical supervision and
reflective practice groups, and contributing to the delivery of clinical
supervision to junior staff.
Demonstrate leadership skills within the clinical context of the
community, showing particular awareness of the challenges facing staff
working in a community setting and supporting junior staff as
appropriate.
Clinical
Promoting Recovery
- Encouraging and empowering service users to have an optimum level of responsibility for their individual programme of care and with their consent, where appropriate, seeking the cooperation of friends, relatives and carers – following ‘recovery’ principles and approaches.
- Supporting service users to adopt recovery strategies that promote
Risk Assessment and Risk Management
Reporting any incident or Serious Untoward Incidents that may take
place in a community setting and provide reports and accurate records
relating to the incident.
- Working safely to ensure safe custody of medicines, sharps, and
following Trust Policy.
- Recognising and responding appropriately to “self-harm and suicide
line with Trust policies and training guidelines.
- Understanding and working within the boundaries of the Lone Working
including clear and updated communication with colleagues.
- Responding to urgent situations, emergencies or crises using protocols
Please refer to the Job Description & Person Specification for further information.