Community Support Worker

The Community Support Worker will work as part of the Early Intervention Team providing socially inclusive mental health services to individuals experiencing first episode psychosis. To support Early Intervention Team Practitioners with a specific remit of engaging individuals working towards personal goals and improving and maintaining good physical and mental health.
To highlight any physical health concerns to the Care Coordinator, GP and Consultant Psychiatrist.
To refer clients for appropriate interventions and offer health advice
To assist Early Intervention Team Practitioners in planning and evaluating individual care plans.
To support service users in engaging positively and actively with appropriate services and resources such as benefits, employment, housing and substance misuse services.
To promote independent living of service users under the Early Intervention Team through practical help, advice and emotional support.
Provide information and support with health promotion
Support the Early Intervention Team Practitioners in monitoring the service users’ mental state, level of functioning and progress and escalating any concerns.
To report and alert the Early Intervention Team Practitioners as appropriate on progress and change such as the identification of early signs of relapse of illness.
Maintain accurate documentation in accordance with Pennine Care NHS Foundation Trust policies and procedures including use of electronic record keeping.
Provide information and support to enable service users to engage in meeting education, employment and vocational needs. To include arranging initial contact and attending with the service user if appropriate.
Provide information and support to family, friends and carers of service users.
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
Main Duties and Responsibilities

• To provide support to an allocated group of service users, promote their recovery and help to maintain them in their community environment.
• To assist qualified practitioners in assessment, planning, implementing and evaluating individual care plans.
• To ensure that service users engage effectively with the agreed Care Plan and access appropriate services.
• Positively promote independent living of service users within the community
• Provide support and interventions to service users in their own homes and the wider community based upon their assessed needs.
• Assist service users to make full use of community resources.
• Support service users to become involved in social activities in line with their assessed needs and planned care.
• Support service users to establish and maintain effective interpersonal relationships.
• Provide regular and practical support for service users and their carers’ in managing dignity and independence.
• Provide support with activities of daily living.
• Help service users gain access to resources required to meet their needs.
• Provide information on health promotion and support physical health management.
• Help to identify early signs of relapse by monitoring the service users progress, level of functioning and mental state and to alert the appropriate staff involved in the service users care.
• Report regularly to care coordinators and keyworkers.
• To promote independence and choice.
• To maintain adequate records as required by existing procedures, entering appropriate details on the service users case notes as necessary.
• To attend and actively participate in training sessions, team/care planning review meetings and supervision as appropriate.
• To contribute to the ongoing development of the service
• To ensure that electronic care records are efficiently maintained.
• To contribute to audits as required, providing relevant data as required in line with performance monitoring targets.
• To deal appropriately with clinical incidents and complaints from patients, relatives and members of the public, via line manager, in accordance with Trust policy.
• To undertake such other duties as may be determined from time to time within the general scope of the post.

This job description is not exhaustive, but is intended to give an overall picture of the role. Other duties within the general scope of the post may be required from time to time. The duties of the post and job description can be reviewed through the agreed process.