Community Support Worker

Community Support Worker
Job Type: Full/Part Time, Permanent
Location: Attleborough, Dereham, Wymondham and Mulbarton
Working Hours:
Attleborough – 37 hrs per week
Dereham/Mulbarton – 18 hrs per week
Wymondham/Attleborough – 16 hrs per week
Salary: £11.00 - £12.55 per hour (increasing in April)
Benefits:
On joining the Empanda team, you will be rewarded for the valuable job you do through our competitive package of 'We Value You' benefits and rewards including:
Competitive Salary.
Holiday Pay
Sick Pay Entitlement.
Workplace Pension.
Access to discounted rates for the Hospital Saturday Fund Health Plan.
Free and unlimited access to a variety of assistance helplines and services
Monthly staff draw.
Refer a friend scheme.
Training.
Empanda is a Community Interest Company offering person-centred community-based housing related support, residential respite care and domiciliary care services across Norfolk and day care for older people in Norfolk and Suffolk.
Are you interested in a social care role where you can make a real difference? We are looking to recruit five enthusiastic, passionate and motivated individuals to join our team in providing care and support to adults with learning disabilities both in our residential respite care service and within the local community. You would be joining a highly skilled and talented team rated as ‘Outstanding’ by the CQC.
We would particularly welcome applications from experienced care professionals or those looking for a new challenge in this extremely rewarding role.
Role Overview – Community Support Worker:
As a Community Support Worker, you will assess the needs of individuals and develop plans to meet those needs.
You will also be:
Assisting customers with their personal care needs and budgeting.
Supporting them with menu planning, shopping, cooking and domestic tasks.
Within our supported living contracts, you will help customers to understand their tenancy agreement, as well as offering support with decorating, simple DIY and home maintenance.
You will work within a flexible working rota to provide appropriate support for service users which includes sleep-in duties as required, paid at £42.00 per night, as well as evenings and weekend working which attract an enhanced hourly rate of £11.55 (weekdays) and £12.55* for weekend hours (except Bank Holidays which are paid at double time).
Main Responsibilities – Community Support Worker:
To work within the team and in partnership with others to ensure that this service is of a high standard.
To undertake tasks with the users of the service which ensure their physical and emotional wellbeing.
To help assess the needs of particular individuals and develop plans to meet those needs.
To always treat service users with dignity and respect.
To support service users to achieve their individual goals and aspirations.
To take personal responsibility to uphold the Empanda Values – accountability, commitment, compassion and integrity.
To take personal responsibility for demonstrating the aims of the Empanda Equality and Diversity objectives.
To take personal responsibility for own Health, Safety and Welfare and that of colleagues in the workplace and service users.
To take personal responsibility for achieving value for money where appropriate.
Care and support also covers health and wellbeing, with our team supporting customers to make and attend appointments with health care professionals, with safety and security, and with establishing and maintaining relationships with friends and family. You will also provide support in accessing facilities within the community, including leisure activities and in promoting independence.
Requirements:
Having the use of a car, a full driving license and Business Class 1 Insurance is essential for this role.
Proven track record in a care and/or support role.
Experience of providing a service to people with a learning disability.
Experience in acting as a key worker.
NVQ in Care (Level 2) or Health and Social Care Diploma or Care Certificate.
Empathy - with service users.
Conscientiousness, care and compassion.
Good communication skills (both verbal and written English)
Ability to advocate on behalf of service users.
Ability to complete assessments in a person-centred way.
Ability to work unsupervised.
Proficiency in Microsoft Word and Excel.
Knowledge of Digital Care Planning.
Please note that it is an occupational requirement for candidates applying for a role at the Wymondham/Attleborough Supported Living Contracts (where we support seven females across two contracts) to be female as you will assist with personal care needs, ‘permitted under Schedule 9, part 1 of the Equality Act 2010’.
All applications will be subject to pre-employment checks including Right to Work in the UK, enhanced DBS and references.
If you share the Empanda values - accountability, commitment, compassion and integrity and our ethos of offering person-centred care and support of the highest quality to adults with a learning disability, then we would love to hear from you