Complaints Administrator

Looking for a temporary role over the summer? We are working with a fantastic organisation who are seeking to appoint a Complaints Administrator for a 2-3 month temp booking. Working in this busy team in a fully office based role, the successful candidate will be available immediately and be able t commit to this busy role. Dealing with all administration actions related to customer queries and complaints, the successful candidate must have excellent interpersonal skills- written and verbal skills must be outstanding along with excellent time management skills. The day to day will be varied but tasks will include:

• Managing the flow of work from a busy in-box
• Investigate all queries
• Respond in a timely manner to all customer issues
• Logging and reporting on all issues

This, fully based office role, is a fantastic opportunity for a candidate with excellent administration skills who can commit to this role over the summer, the successful candidate will have;

• 12 months administration experience
• Excellent command of English both written and verbal
• Strong attention to detail
• Proficient in all MS Office packages

If you hold the above skills and experiences and can commit to a temporary role for the next 3 months, please send your CV immediately.