Company

Pertemps ScotlandSee more

addressAddressAyrshire
type Form of workPermanent, full-time
salary Salary£23,500 per annum
CategoryCustomer Service

Job description

Complaints Handler
Kilmarnock
Starting ASAP
Fantastic Benefits and Hybrid working!
Pertemps are currently working with a fantastic company, who are looking for Customer Support Agents to join their busy teams.
We are keen to speak to hardworking and driven individuals who are looking to build a career within a strong and supportive company. You must be confident navigating various systems, and confident speaking on the phone. If you stay in Ayrshire and are looking to build a career with a local company then this is the position for you!
  • £23,500 + Strong Benefits Package
  • Shift Patterns
  • Permanent Position
Key Duties and Responsibilities
  • Manage a pipeline of both inbound and outbound calls to resolve customer queries.
  • Create strong and trustworthy relationships with customers.
  • Navigate and update relevant systems with customer information.
  • Work to achieve set KPIs, ensuring these are met on a weekly basis.
  • Ensure adherence to company policies and procedures.
Skills and Experience
  • Driven and Confident individual, willing to learn new skills.
  • Strong Customer Service experience.
  • Experience working to meet set KPIs.
  • Available for Monday-Friday and occasional Saturday Shifts.
  • Strong Computer Skills

You must be able to pass a credit check to be successful in this position.
For more information on these positions, please apply to the link and one of our Team will be in touch.
Refer code: 3338500. Pertemps Scotland - The previous day - 2024-05-15 06:04

Pertemps Scotland

Ayrshire
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