Company

Hartley ResourcingSee more

addressAddressHampshire, England
type Form of workTemporary, full-time
salary Salary£13.93 per hour
CategoryCustomer Service

Job description

Our client urgently needs an experienced complaints handler - someone who puts the customer first. Great company to work for with a flexible hybrid working pattern. They recruit on a temp basis initially but move to a fixed term contract after 3 months. There are long term opportunities here for the right people. You will be working in a dedicated team handling complaints through to resolution.

The Complaints Role

This is working for a fantastic organisation with excellent values, the team atmosphere is very inclusive and people feel valued. Within this role you will be required to provide excellent customer service by dealing with complaints as they arise to avoid escalation. This will involve keeping the customer updated throughout the process and finding appropriate resolutions. You will be using a CRM system and have support from the rest of the team throughout.

The Ideal Candidate for Complaints Handler role

This role would really suit someone who has previous experience dealing with complaints and enjoys problem solving and finding a resolution. You will need excellent time management skills and the ability to communicate at all levels both verbally and in writing. You will need to have a good knowledge of MS Office and be highly detailed in your approach. It is vital that you can remain calm under pressure and can make decisions.

Further Information

This role is for 3 months.

As we are anticipating a high volume of applications for this role, unfortunately we can’t respond to each application individually. We will contact you if we are able to include you on the shortlist within 3 days. If you do not hear from us in this time, please assume that you have not been successful on this occasion.

Refer code: 3365913. Hartley Resourcing - The previous day - 2024-05-19 00:52

Hartley Resourcing

Hampshire, England
Jobs feed

Site Manager

Think Recruitment

Sheffield, South Yorkshire

£290 - £300/day

Site Manager - Student Accommodation

Cavendish Professionals

London, England

Quantity Surveyor

Psr Solutions

Wolverhampton, West Midlands

£40,000 - £50,000/annum car allowance, pension, health etc

Graduate Quantity Surveyor

Brandon James

Sheffield, South Yorkshire

£25,000 - £30,000/annum Car allowance, Bonus Scheme

Site Manager

One Way Resourcing

Bath, Somerset

£280/day

Trainee Quantity Surveyor

Ljb Recruit

London, England

£24,000 - £30,000/annum Plus travel+ pension+ bonus

Quantity Surveyor, Assistant

Argee Recruit

London, England

£32,000 - £38,000/annum 24 days holiday, van and fuel card

Junior / Assistant / Trainee Quantity Surveyor

Parker Jones Group Ltd

Exeter, Devon

£25,000 - £40,000/annum

Assistant Quantity Surveyor

Footprint Recruitment

Manchester, Greater Manchester

£25,000 - £35,000/annum

Gas Engineer/Plumber

Setsquare Recruitment

Reading, Berkshire

£31,003 - £41,418/annum

Share jobs with friends

Related jobs

Complaint Handler

Complaints Handler

Tulip Recruitment

£30,000 - £32,000/annum

Basingstoke, Hampshire

3 weeks ago - seen

Complaints Handler

Tulip Recruitment

£30,000 - £32,000 per annum

Hampshire, England

3 weeks ago - seen

Complaints Handler

Dynamite Recruitment

Competitive

Hampshire, England

4 weeks ago - seen

FULLY REMOTE - Remediation Case/Complaint Handlers - June start

Love Success Recruitment

£122.00 - £123.00 per day

Hampshire, England

4 weeks ago - seen

Complaints Handler

Hartley Resourcing

£13.33 per hour

Hampshire, England

4 months ago - seen

Complaints Handler

Dynamite Recruitment Solutions Ltd

Hampshire, England

4 months ago - seen