Compliance Manager

Who we are:

Triodos Bank is an award-winning organisation and one of Europe's leading sustainable banks, whose mission is to make money work for positive social, environmental, and cultural change. We offer a wide range of banking services for people who want to use their money consciously - from current accounts through to investments and savings. We only finance companies, organisations and projects that benefit people and the environment.

The Opportunity:

As a result of continued growth, we are delighted to be recruiting for a Compliance Manager to join our Compliance team at our Bristol Head Office. This is a full-time permanent role and offers the benefits of a flexible hybrid working. Typically, this would require 1-2 days in our Bristol office per week with a choice of working from home on the other days (following an initial induction period).

The Compliance manager is a second line role sitting in Triodos Bank UK's (TBUK) Compliance team within the wider Risk department. Reporting to the Senior Compliance manager, the successful candidate will provide advice, guidance, and assurance across the TBUK business, aiding in ensuring ongoing compliance with relevant legislative and regulatory requirements.

The primary responsibility of the role holder will be to oversee first-line activities and report on the effectiveness of systems and controls. They will play a key role in supporting the first line to manage compliance risks, challenging, and influencing stakeholders in a collaborative manner. Additionally, they will provide technical advice and guidance to support projects and address individual topic-driven queries.

In addition, key responsibilities will require you to:

• Provide 2nd line oversight and assurance over 1st line financial crime and compliance related activity.
• Use a risk-based approach, within the parameters of the TBUK risk appetite, to take a proactive approach to seeking improvements in business activity to mitigate regulatory risk.
• Take a proactive and pragmatic delivery of Financial Crime and Compliance advice and guidance, including monitoring output, anticipating risks and, where appropriate challenging in a confident and diplomatic manner to ensure good customer outcomes are achieved.
• Act as the escalation point for complex issues and oversee the second line response to query resolution.
• Work with business and functional areas to agree clear and timely action plans, with appropriate owners, to mitigate financial crime and compliance risk exposure identified during Compliance engagement/oversight and monitoring activities.
• Perform analyses of relevant legislative and regulatory change to provide clear, timely guidance to the business.
• Support and coach other co-workers within Compliance to ensure consistent advice and guidance is provided, both technically and in terms of potential mitigation measures.

What we are looking for:

To be successful in this role you have relevant experience within compliance-related roles in financial services, ideally within retail banking. This experience should encompass a deep understanding of frameworks and operational risk controls. You should have a proven track record in overseeing financial crime and compliance, providing project support, and offering detailed advice, particularly concerning banking and investment products,

Your expertise should extend to working wit Financial Conduct Authority (FCA) principles and regulations, as well as anti-money laundering (AML) principles, fraud, and sanctions legislation, focusing on TBUK's activities in the retail banking market. Additionally, you should demonstrate strategic insight into developing compliance controls, including those tailored for digital channels.

Skills should include proficiency in regulatory horizon scanning, enabling you to analyse and summarise complex regulatory proposals, rules, and guidance effectively. Strong attention to detail with the ability to review, understand and disseminate technical regulatory information, as well as see tasks to conclusion.

The ability to manage workload, meet targets and adhere to deadlines in dynamic environment. Effective interaction and collaboration with all levels of the business with credibility and friendly professionalism, and create clear, realistic expectations, as well as challenge / escalate issues where necessary.

Excellent written communication with the ability to draft reports, for different audiences, plus the continuous development of policies as required. While comfortable working independently but also able to coach and guide other team members of the team; developing and maintaining relationships within TBUK, Triodos Group, and Risk & Compliance community.

Additionally, a genuine interest in social and environmental responsibility is valued, and possessing a Compliance qualification would be advantageous.

Offer

In return for your hard work and expertise, you will receive a salary of between GBP45,000 - GBP55,000 Full Time Equivalent salary depending on experience, plus access to our extensive benefits package, where most of our benefits are non-contributory.

Our benefits include:

• Non-contributory pension scheme from your first day of 8% in year 1 and 10% from year 2 onwards
• Life Assurance (worth 4 times basic pay)
• Income Protection - 75% of basic pay after 13 weeks sick and following six months service
• Private Medical Insurance with optional enhanced or HCP family coverage
• A Health Cash Plan
• Vitality Leave - After each 5 years of service, you will be able to take a sabbatical of up to 3 months
• 27 days (Full Time Equivalent) annual plus bank holidays per annum increasing to 30 days after 2 years' service
• A buy and sell holiday scheme of up to 5 days (Full Time Equivalent) to maximum of 35 days
• 5 days fully paid carers leave
• A wellbeing allowance of GBP200 a year
• 1 Wellbeing Day
• Free yoga classes
• Co-worker retail discounts
• Cycle to work scheme
• Refer a Friend scheme
• Colleague recognition voucher scheme

Closing Date: 22/03/2024