Concession Manager

Concession Manager | Boundary Outlet | Newcastle| £24,000 - £27000

Every retailer talks about how important their company culture is. Our client, one of the UK's most iconic accessories retailer really means it. This is a business that achieves its targets through delivering the gold standard of customer experience and operational excellence. The brand is steeped in heritage, showing quality craftmanship in its products. You'll be responsible for ensuring that developing, empowering and encouraging talent in your store will be top of the agenda. In return, you'll get the development you need to be even more effective. And you'll be part of a business that, as other candidates we've placed have told us, really is a refreshing, rewarding place to be. You'll already have Store Management experience in the beauty/fashion/jewellery/accessories/ footwear market. The brand is growing thorough an exciting period of change and growth, its moving location, it's rebranding and looking to the future.

As Concession.Manager, your responsibilities will include:

Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary customer service

Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store's successful commercial execution

You will be trained thoroughly in our hand-crafted luxury product to become an expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession

About you

As a Concession Manager you'll have:

• Proven experience in driving sales and profitability in store
• A passion for driving a culture of exemplary customer service
• An ability to understand the importance of local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs
• Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified
• Strong communication skills in order to establish and coach a high performing team
• The ability to be adaptable and flexible to changing business needs
• A positive, can-do attitude with a contagious enthusiasm for the brands product and core values
• A well-presented appearance with a taste for desirable products and a passion for retail

What's in it for you?

As Concession Manager you'll get:

• A highly competitive salary up to £27,000
• Bonus
• virtual GP
• Discount
• Plenty of options around health and well being
• Loyalty rewards

Ready to apply for this Store Manager role?

Send us your most up to date CV now.

We're Zachary Daniels, a niche, national & international recruitment consultancy.

Specialising in Buying, Merchandising & Ecommerce | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Marketing, Digital & Technology | Property & Centre Management | Retail, Trade, Leisure & Wholesale Operations | Senior Appointments & Exec | Sales | Supply Chain & Logistics

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